出版社：The International Institute for Science, Technology and Education (IISTE)
摘要：Improving performance measurement of Higher Education Institutions (HEIs) has now become one of the most important global challenges and a mechanism for competitive advantage among the developed and developing countries. A volatile operating environment, too many institutional players or stakeholders and challenges to adopt new ways and strategies for survival, are some of the issues that necessitate the review of the performance measures in HEIs to improve the quality of service. The objective of this study is therefore to present a conceptual literature review on HEIs’ organizational performance measures and highlight the issues and challenges associated with HEIs’ organizational performance from the Yemeni perspective. Yemen is one of the third world nations whose educational system operates in a volatile and highly competitive environment. The study also reviews the organizational performance concept and different indicators of organizational performance in the field of management as well as in HEIs. The findings of the study show that various measures have been used to determine the organizational performance in HEIs which are often in line with the objectives of the organization. The study suggests some measures, particularly for developing nations, such as Yemen, to adopt to improve the performance of its HEIs to yield more quality and higher productivity. Keywords: Organizational performance, Measures, HEIs, Yemen.
