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  • 标题:UNDERSTANDING THE EFFECTIVE FACTORS OF KNOWLEDGE MANAGEMENT SYSTEM USAGE IN PETROLEUM INDUSTRY IN DEVELOPING ECONOMY
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  • 作者:AKBAR BADPA ; JUHANA SALIM ; JAMAIAH YAHAYA
  • 期刊名称:Journal of Theoretical and Applied Information Technology
  • 印刷版ISSN:1992-8645
  • 电子版ISSN:1817-3195
  • 出版年度:2018
  • 卷号:96
  • 期号:14
  • 出版社:Journal of Theoretical and Applied
  • 摘要:Knowledge management system (KMS), as a class of information system, is the backbone of organization that supports the implementation of KM practices. KMS usage contributes to competitive advantages. In the context of oil and gas industry in developing economy, there are reports of KMS usage failure; however, little knowledge is available about antecedents of KMS usage. The extant studies investigating the effective factors of KMS usage have yielded inconclusive findings. In oil and gas industry, there is a paucity of study on determinants of KMS usage. Our research addresses this issue by identifying the determinant factors of KMS usage in the context of oil and gas industry in developing economy, Pakistan. The study adopted cross-sectional survey involving 813 knowledge workers through clustered random sampling and 428 workable responses were returned. Drawing upon the theories of planned Behavior (TPB), Technology Acceptance Model (TAM) and Task Technology Fit (TTF), the study developed a conceptual model and tested it using SPSS and AMOS, Structural Equation Modeling (SEM). The initial conceptual model encompassed 11 hypotheses from which 7 hypotheses were accepted, while the rest were rejected. Thus, the constructs of commitment, subjective norms, perceived usefulness (PU), perceived ease of use (PEOU), Task-KMS-Fit, leadership and knowledge characteristics were accepted as determinants of KMS usage, while the variables of trust, socio-political influences, KMS-self-efficacy, and organizational structure were found to be insignificant. The results of this study have theoretical, practical, and methodological implications. This study bridges the knowledge gap between research and practice of KMS usage in oil and gas industry.
  • 关键词:Knowledge Management; Knowledge Management System; Information System; Developing Economy
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