摘要：This article deals with a case study in a wire drawing business located in the metropolitan area of Belo Horizonte, which sought to verify the losses existing during the production process and in the finished product stock, which can cause rework and losses. The objective of this article was to propose an action plan with a view to reducing the loss of greater representativeness for the company. Through the research form, all the deformities that influence the quality of the product developed by the company were listed. For the determination of the loss of greater representativity, we used the Pareto diagram, which orders the occurrences in a decreasing way. In order to identify the causes that lead to the loss of greater representativeness, we used the cause and effect diagram. In order to propose preventive solutions for the problem under study, the action plan based on the 5W1H model was used. Specifically, preventive measures were proposed to reduce the oxidation of the drawn bars, since the results obtained by the research pointed to oxidation as the loss of greater representativity for the company.
