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  • 标题:The Role of Offline Places for Communication and Social Interaction in Online and Virtual Spaces in the Multinational Workplace
  • 作者:Lene Pettersen
  • 期刊名称:Nordicom Review
  • 印刷版ISSN:1403-1108
  • 出版年度:2016
  • 卷号:37
  • 期号:Special Issue
  • 页码:131-146
  • DOI:10.1515/nor-2016-0028
  • 出版社:Nordicom
  • 摘要:There is a common assumption that information communication technology (ICT) enablesemployees to work together and to be virtually co-present, regardless of time and place.However, previous studies of social networking sites (e.g. Facebook and social enterprisemedia in work settings) show a consistent tendency among users to reconnect and communicateonline almost exclusively with people they already know. The paper at hand examinesin depth what role shared places have in knowledge work and in creating a virtual or onlineco-presence among knowledge professionals. The findings of the present study show that thetendency of communicating with known others in online spaces is also at play in the offlineworkplace, as professionals approach those whom they already know when in need of workrelatedhelp. One of the conclusions is that the geographical workplace plays a key role increating a common ground for communication and social integration among employees, sincea core dimension in knowledge work is social interaction. The paper uses insights from aqualitative and longitudinal case study (2010–2013) of a multinational consultancy company.
  • 关键词:co-presence; workplace; working practices; social interaction; social enterprise;media; ICT; structuration theory
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