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  • 标题:THE ANALYSIS OF CONSUMER BEHAVIOR AND RECOMMENDATIONS TO IMPROVE TAIWANES SATISFACTION IN BUYING VIETNAM COFFEE
  • 作者:Thi Nham Le ; Ying Fang Huang ; Chia Nan Wang
  • 期刊名称:European Journal of Business and Social Sciences
  • 印刷版ISSN:2235-767X
  • 出版年度:2016
  • 卷号:5
  • 期号:8
  • 页码:49-60
  • 出版社:European Society of Business and Social Sciences
  • 摘要:Vietnam coffee industry has been well-known over the world formany decades. However, Vietnam products do not meetTaiwan customers’ expectation, it has led to urgent challengesfor the industry. Therefore, the paper proposed the integratedapproach by using exploratory factor analysis, reliability analysis andregression analysis. The results of this study were used to formulateand recommend on how to improve the products of Vietnam coffee byusing SPSS statistics for analysis. The major findings of this paper wasfound out that there are six important determinants of Taiwanesedecision-making in buying coffee. In order to enhance customersatisfaction with the coffee products from Vietnam, the companiesneed right strategies to improve these six groups of factors. The papercontributes meaningful and helpful results to the development ofVietnam coffee industry.
  • 关键词:Vietnam coffee; exploratory factor analysis; reliability;analysis; regression analysis; SPSS.
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