摘要：Usability testing is a commonplace practice in many academic libraries, but the data produced during the course of usability testing have many more stories to tell if given the chance. Not only can the data help us improve our users’ online experience as they engage with our website and search tools, but it can tell us about how our students search and research, and what motivates those choices. That kind of data can guide our information literacy practices to be even more successful. This article describes the methodology used to analyze usability testing data for insights into information literacy teaching under the auspice of an IRB-approved study. It concludes that usability testing data can be analyzed and re-used to help bridge gaps and make connections between different library departments and roles and to motivate change in teaching practices that are informed by observations of local user behavior.
