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  • 标题:What’s in a Name? Using Card Sorting to Evaluate Branding in an Academic Library’s Web Site
  • 作者:Peter Hepburn ; Krystal M. Lewis
  • 期刊名称:College & Research Libraries
  • 印刷版ISSN:0010-0870
  • 电子版ISSN:2150-6701
  • 出版年度:2008
  • 卷号:69
  • 期号:3
  • 页码:242-251
  • DOI:10.5860/crl.69.3.242
  • 语种:English
  • 出版社:Association of College & Research Libraries
  • 摘要:Libraries are pressed to effectively promote use of the tools they provide users as well as their role in creating, selecting, and purchasing them. Applying “brand names” generated within the library is one promotional strategy. Usability testing at one academic library demonstrated how the card sorting technique can be used to evaluate branding efforts. The study found that library users do not recognize or comprehend library brand names in the absence of a consistent approach to branding even if they do use the services that have been branded.
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