期刊名称：International Journal of Advanced Computer Science and Applications(IJACSA)
印刷版ISSN：2158-107X
电子版ISSN：2156-5570
出版年度：2018
卷号：9
期号：6
DOI：10.14569/IJACSA.2018.090642
出版社：Science and Information Society (SAI)
摘要：In this article, our purpose is to introduce the results of a new approach to assess the information system success. It is based on the DeLone and McLean model and was applied on two domains. The chosen domains are banking sector being the most customer of information technology and construction industry as the least computer-intensive sector. The work methodology used to evaluate the information system performance is a combined approach of the two most popular multi-criteria decision making techniques: AHP and TOPSIS. Based on the results of this technique applied on studied sectors, we can obtain a horizontal comparison at the sector level and optimize the choice of the best system.
关键词：Information system success; multi criteria decision; AHP and TOPSIS methods; criteria
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