In Ontario, small non-community drinking water systems are defined as systems that make drinking water available to the public and are not connected to a community drinking water system. This study, using qualitative research approach, examines the risk awareness and perceptions of small non-community drinking water system owners in providing safe drinking water to their clients and protecting their water source. Our study yields the need for developing a sustainable operation model for small non-community drinking water systems. The study results provide recommendations to the regulatory agency for effective and efficient administration of the program such as offering customized and affordable training opportunities and developing effective communication strategies for owners and operators.