期刊名称:Journal of Knowledge Management, Economics and Information Technology
印刷版ISSN:2069-5934
出版年度:2011
卷号:1
期号:4
出版社:ScientificPapers.org
摘要:Purpose: This research aims to study the influence of information technology applications, particularly electronic distribution channels, on success and failure factors that have been devoted to the handling of routine operational problems in the hotel industry.
关键词:failure/success factor ; hotel industry ; IT applications ; online distribution channel