期刊名称：International Journal of Computer Science Issues
印刷版ISSN：1694-0784
电子版ISSN：1694-0814
出版年度：2018
卷号：15
期号：6
出版社：IJCSI Press
摘要：In recent years, on-demand mobile service has become an essential application. GO-JEK is the most popular on-demand mobile service in Indonesia. Understanding the determinants of continuance intention is important in order to retain users. This study tried to examine factors influencing continuance intention to use GO-JEK mobile application by employing Unified Theory of Acceptance and Use of Technology 2 and DeLone and McLean IS Success Model. The model was validated using data collected from 334 respondents. The results indicate that habit, satisfaction, price value, and facilitating condition significantly influence continuance intention. In addition, service quality and performance expectancy have positive effects on satisfaction.
关键词：continuance intention; UTAUT2; D&M IS Success Model; On;demand Mobile Service.
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