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文章基本信息

  • 标题:The Relationship Between System User’s Tasks and Business Intelligence (BI) Success in a Public Healthcare Setting
  • 作者:Rikke Gaardboe
  • 期刊名称:Electronic Journal of e-Government
  • 电子版ISSN:1479-439X
  • 出版年度:2018
  • 卷号:16
  • 期号:2
  • 页码:87-97
  • 出版社:Academic Conferences Limited
  • 摘要:In this study, the relationship between task characteristics and business intelligence (BI) success is empirically tested on a business intelligence system in an e‑Government context in Denmark. The purpose of the study is to investigate which tasks contribute to BI success. A total of 1.351 end users replied to the questionnaire, and the response rate was 32%. In this study, task compatibility and task difficulty have a substantial relationship with user satisfaction. The relationship between task significance and use was also substantial, as well as the relationship between user satisfaction and individual impact. The model was a good fit, having a relatively high determination coefficient and predictive relevance. Therefore, the study determined that tasks are important factors contributing to BI success.
  • 关键词:task characteristics ; business intelligence success ; public sector ; quantitative research
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