摘要：This article presents an investigation of the process of educational mediation, conducted by tutors/professors, in a professionalizing distance education program, involving the specific knowledge covered by one of the subjects, and supported by digital technology. The study analyzed the conversation of the tutors/professors with the students, and used the technique of Collective Subject Discourse, from Lefèvre and Lefèvre. It became clear that educational practices that favor know how, properly monitored by the professors/researchers, favor the learning of specific content, by offering a collaborative mediation between professors/tutors and students.
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