出版社：Servicio de Publicaciones de la Universidad Complutense
摘要：Persons with disabilities face difficulties to keep their jobs, a reason why they need means to help them to defend their rights. Such mechanisms can strengthen their labor stability and make the solution of their conflicts easier, even avoiding judicial proceedings. The experiences developed in labor mediation in international and national levels prove the capacity of this mediation for improv-ing inclusion in the work sphere. The Equal Employment Opportunity Commission (EEOC) has used mediation at four local offices (in Philadelphia, New Orleans, Houston and Washington), showing the economic and social effectiveness of using mediation in order to resolve conflicts regarding disabilities in work sphere. This economic profitability reached 109,2 millions dollars, in 2013, with-out considering the benefits achieved by the parties involved.
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