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  • 标题:Exploratory Study of a Mobile Location-based Real-time Notification System for Frontline Police Officers
  • 作者:Stephan G. Lukosch ; Mariëlle den Hengst-Bruggeling ; Corine H.G. Horsch
  • 期刊名称:Journal of Universal Computer Science
  • 印刷版ISSN:0948-6968
  • 出版年度:2018
  • 卷号:24
  • 期号:7
  • 页码:916-934
  • 出版社:Graz University of Technology and Know-Center
  • 摘要:The police organization is highly dependent on information. Frontline police officers are working on the streets and need the right information at the right time. Mobile technology can provide location-based information and could be of great assistance to them. We developed a mobile location-based real-time notification system and conducted an exploratory study in two real-life experiments. The system provides information on a point of interest (PoI) when frontline police officers are close to that PoI. Usability, recall of information, and situational awareness were measured to assess the impact of the system on police work. The results show that the system usability was adequate, recall of information varied between police officers working with the system and without, whereas little difference in situational awareness was found. Interviews suggest that awareness regarding PoI's was increased and new behaviour was triggered by the system. Future research will evaluate further developments of the system and its impact on police work.
  • 关键词:experiment; location-based system; mobile computing; notification systems; police; situation awareness
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