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  • 标题:Disabilities and e-Learning Problems and Solutions: An Exploratory Study
  • 作者:Catherine S. Fichten ; Vittoria Ferraro ; Jennison V. Asuncion
  • 期刊名称:Educational Technology and Society
  • 印刷版ISSN:1176-3647
  • 电子版ISSN:1436-4522
  • 出版年度:2009
  • 卷号:12
  • 期号:4
  • 页码:241?56
  • 出版社:IFETS - Attn Kinshuck
  • 摘要:This study explored e-learning problems and solutions reported by 223 students with disabilities, 58 campus disability service providers, 28 professors, and 33 e-learning professionals from Canadian colleges and universities. All four groups indicated, via online questionnaires, problems with: accessibility of websites and course/learning management systems (CMS); accessibility of digital audio and video; inflexible time limits built into online exams; PowerPoint/data projection during lectures; course materials in PDF, and lack of needed adaptive technologies. Students also mentioned technical difficulties using e-learning and connecting to websites and CMS, problems downloading and opening files, web pages that would not load, video clips taking too long to download, poor use of e-learning by professors and their own lack of knowledge working with e-learning. Disability service providers, too, mentioned the poor use of e-learning by professors as well as poor accessibility of course notes and materials in many formats. E-learning professionals noted difficulties with inaccessible course notes and materials. Professors identified mainly problems raised by the other groups. Sixty-seven percent of students, 53% of service providers, 36% of e-learning professionals and 35% of professors indicated that at least one of their three e-learning problems remained unresolved. We discuss how the different roles and perspectives of the four participant groups influence their views, and make recommendations addressing identified common e-learning problems.
  • 关键词:Disability; College students; Professors; E-learning; Accessibility; Problems and solutions
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