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  • 标题:Sentiment analysis on educational datasets: a comparative evaluation of commercial tools
  • 本地全文:下载
  • 作者:FOTEINI S. DOLIANITI ; DIMITRIOS IAKOVAKIS ; SOFIA B. DIAS
  • 期刊名称:Educational Journal of the University of Patras UNESCO Chair
  • 印刷版ISSN:2241-9152
  • 出版年度:2019
  • 卷号:6
  • 期号:1
  • 页码:1-12
  • DOI:10.26220/une.2987
  • 出版社:University of Patras
  • 摘要:Sentiment analysis systems have been gaining increasing popularity for extracting information regarding students' affective state. Developing such systems from scratch is a challenging task, thus, many studies employ commercial, general-purpose tools that are not domain-specific. The aim of the present work is to comparatively evaluate the performance of five well-known commercial/academic sentiment analysis tools on two educational datasets and contrast it with the performance of educational domain-specific tools, at document and sentence level. Findings suggest that: a) different tools work better for specific datasets and analysis levels, b) depending on the dataset, a general-purpose tool might be a viable solution, and c) any method, domain-specific or general-purpose one, should be evaluated before employed.
  • 关键词:Sentiment analysis; opinion mining; education; commercial systems; benchmark
  • 其他关键词:Sentiment analysis; opinion mining; education; commercial systems; benchmark
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