期刊名称：Journal of Economics and Sustainable Development
印刷版ISSN：2222-2855
电子版ISSN：2222-2855
出版年度：2018
卷号：9
期号：24
页码：31-40
语种：English
出版社：The International Institute for Science, Technology and Education (IISTE)
摘要：The purpose of this paper is to examine the perceived predictors that explain business process reengineering performance in a third world context using evidence from Uganda’s microfinance institutions.This study uses a narrative case study methodology conducted using qualitative data collection technique specifically the appreciative inquiry. We used QSR NVivostatistical package version 9 to analyze qualitative data. Business process reengineering being an evolving phenomenon, there superficial empirical studies exploring the theoretical explanation of business process reengineering performance in a third world perspective. The study provides novel insights of business process reengineering performance from a Uganda’s microfinance institutions as one of the third world countries using complexity theory.Methodological, theoretical, managerial and policy implications herein play pivotal role in bridging the knowledge gap that exists in microfinance institutions.
关键词：Business processreengineering; Institutional leadership and adaptability
