Negative Religious Coping and Burnout Among National Humanitarian Aid Workers Following Typhoon Haiyan.
Captari, Laura E. ; Hook, Joshua N. ; Mosher, David K. 等
Negative Religious Coping and Burnout Among National Humanitarian Aid Workers Following Typhoon Haiyan.
One of the strongest tropical cyclones to hit land in recorded
history, Typhoon Haiyan (Yolanda) tore through the central Philippines
on November 8, 2013 (USAID, 2013). Over a 16-hour time period, with
sustained winds up to 196 mph and gusts up to 235 mph, this Category 5
super typhoon produced tsunami-like waves, flooding, landslides, and
catastrophic damage, resulting in a large-scale humanitarian crisis
(USAID, 2013). To put this natural disaster into perspective, in 2005
Hurricane Katrina hit the southern United States with wind speeds
averaging 140 mph at landfall (Lum & Margesson, 2014).
Typhoon Haiyan is the deadliest recorded weather event in the
Philippines--an estimated 6,300 people were killed, 28,688 were injured,
and 1,062 were missing (National Disaster Risk Reduction Management
Council [NDR-RMC], 2013). The effects of this natural disaster were
widespread, with 16 million people affected across 46 provinces and 4.1
million people displaced (World Health Organization, 2015). At least 70%
of the area in the storm's path was destroyed, and an estimated 1.1
million homes were damaged or destroyed (USAID, 2013). Survivors faced a
number of overwhelming challenges, including lack of shelter, food,
drinkable water, and sanitation (World Health Organization, 2015).
Widespread injuries, psychological distress, and lack of communication
with the outside world only heightened the level of panic and chaos
(Doyle, 2013; Yap, Guinto, & Bennett, 2013).
Response Efforts
In the wake of the typhoon, the president of the Philippines
declared a national state of calamity, citing "mass casualty and
major damages to property, disruption of means of livelihoods, roads and
normal way of life for people in the affected areas" (Republic Act
10121, Section 3, 2010). Both the Inter-Agency Standing Committee and
the World Health Organization categorized the situation as a Level 3
(L3) emergency, the highest designation possible, calling for immediate
mobilization of international relief operations (World Health
Organization, 2015). While the Philippine government oversaw
humanitarian efforts, the United Nations, nongovernmental organizations
(NGOs), private volunteer organizations (PVOs), and many other
international agencies were involved in the on-the-ground crisis
response, in addition to local churches and faith-based organizations.
The United States and 20 other nations provided military support as well
(Lum & Margesson, 2014).
Despite this international response, relief efforts were fraught
with difficulty due to damaged infrastructure and limited communication
ability. The majority of roads, bridges, and airports were destroyed or
buried in debris, slowing deployment of relief supplies and humanitarian
teams (Alcantara, 2014). Transportation to some areas took over 24 hours
of travel by road and ferry, and inability to make contact with local
authorities made it exceedingly difficult to identify where survivors
were and what assistance was needed (Doyle, 2013). In some regions, aid
personnel and supplies arrived within days, but in more remote
locations, it took up to two weeks (Lum & Margesson, 2014).
Widespread loss of power and water only exacerbated the fallout of the
disaster, leading to violence, crime, and rioting (Yap, Guinto, &
Bennett, 2013). Many survivors, exhausted and traumatized, fled the
ruins of their communities on foot, in search of safety, food, and
shelter (Doyle, 2013).
The Role of National Humanitarian Aid Workers
To fill the gap of government-coordinated relief operations,
clergy, church staff, and volunteers from religious communities
mobilized from nearby cities to provide assistance and support, while
others sought to provide solace and assistance to survivors who fled on
foot (Quezon, Ong, Valido, & Yazar, 2013). National humanitarian aid
workers arrived to find that Tacloban and nearby communities in the
Leyte, Samar, and Cebu provinces had been reduced to rubble. Dead bodies
were scattered about and floating in the ocean, streets were blocked by
debris, and there was an overwhelming stench of decay (Destura &
Salvana, 2013).
High demand and shortage of help resulted in humanitarian aid
workers serving extremely long shifts, sometimes with little food,
water, or rest (Quezon, Ong, Valido, & Yazar, 2013). Many of these
individuals were also personally affected by the disaster, often having
had family members or friends who were injured or killed. Upon arrival,
international support teams played a key role in medical care, debris
cleanup, distributing supplies, and building shelter (Lum &
Margesson, 2014). However, in the months following the disaster,
national humanitarian aid workers were faced with the longer-term
challenges of restoring a sense of normalcy and providing emotional,
psychological, and spiritual care (Geroy, 2013).
Considering the complex nature of disaster response, Lum and
Margesson (2014) have identified distinct phases of disaster relief
efforts, including search and rescue, treatment and survival, relocation
and rehabilitation, early recovery, and long-term reconstruction.
Whereas internationally deployed humanitarian personnel may be on site
for only a few weeks or months, national humanitarian aid workers,
including clergy, church staff, and community members, are more likely
to play a role in multiple phases of relief, including long-term
reconstruction (Ager et al., 2012; Cardozo et al., 2012, 2013; Eriksson
et al., 2013). As such, this subgroup of humanitarian workers may be
uniquely impacted.
Psychological Effects of Relief Work
Despite benefiting survivors and society, humanitarian aid workers
are at increased risk for psychological distress, including anxiety,
depression, posttraumatic stress, and burnout (Connorton, Perry,
Hemenway, & Miller, 2012; Fullerton, Ursano, & Wang, 2004). Such
reactions have been noted in relief workers responding to earthquakes
(Chang et al., 2003), tsunamis (Thoresen, Tonnessen, Lindgaard,
Andreassen, & Weisaeth, 2009), armed conflict (Cardozo et al.,
2005), genocide (McCormack & Joseph, 2013), and terrorist attacks
(Razik, Ehring, & Emmelkamp, 2013). However, much remains unknown
about the exact processes and pathways that lead to negative
psychological outcomes.
In responding to disaster, humanitarian aid workers often are faced
with emotionally distressing and gruesome realities, such as viewing or
coming into contact with dead bodies, separated body parts, dying or
severely wounded individuals, distressed or disoriented survivors, and
people desperately looking for missing friends or family members
(Thoresen et al., 2009). For humanitarian aid workers, such disaster
exposure can lead to vicarious trauma and correspondent emotional
distress (shah, Garland, & Katz, 2007). In disaster situations
involving rioting, violence, or unrest, humanitarian aid workers may
also experience personal threat (McCormack & Joseph, 2013).
Working long hours in adverse conditions, having low levels of
organizational support, facing ethical and moral dilemmas, and being
separated from home and loved ones can further exacerbate emotional
reactions for humanitarian aid workers (Benedek, Fullerton, &
Ursano, 2007). Considering the many potential influences on humanitarian
aid workers' psychological health, Blanchetiere (2006) categorizes
sources of stress into four main areas: (a) situational factors (health
and safety risks, survivor demands, culture shock); (b) job-related
factors (workload, living conditions, relationships with fellow
workers); (c) organizational factors (program protocols, expectations
and support, management style); and (d) personal factors (psychological
vulnerabilities, unrealistic self-expectations, lack of experience and
self-care). National humanitarian aid workers may be especially
psychologically vulnerable, as they are embedded within the community
and culture, rather than arriving on the scene after the event. These
individuals are likely to have experienced the disaster firsthand or
witnessed its destructive impact on loved ones. Additionally, they may
not have the same training and preparation as career humanitarian aid
staff (Cardozo et al., 2013; Eriksson et al., 2013).
Religious Coping and Burnout
Burnout is a complex phenomenon that has been defined as "a
prolonged response to chronic emotional and interpersonal stressors on
the job" (Maslach, Schauefeli, & Leiter, 2001, p. 397). It
includes three core dimensions--emotional exhaustion, depersonalization,
and reduced personal accomplishment (Maslach, Schauefeli, & Leiter,
2001). Burnout has been extensively studied in various professions,
including social workers (Travis, Lizano, & Mor Barak, 2015), nurses
(Kim, Kim, Kim, Yu, & Lee, 2014), teachers (Nazeer & Zubair,
2015), clergy (Doolittle, 2007), and rescue workers (Prati, Pietrantoni,
& Cicognani, 2011). More recently, it also has been studied among
humanitarian workers responding to natural disasters (Cardozo et al.,
2012; Eriksson et al., 2009).
Many individuals pursue humanitarian work because they find it
meaningful and fulfilling, perhaps due to having a generally altruistic
identity (McCormack, Joseph, & Hagger, 2009). However, the chronic,
overwhelming demands of such work can take a significant toll on their
physical and psychological functioning. Humanitarian aid
workers--particularly those who live and work long-term in a
disaster-affected region--are at increased risk for burnout (Eriksson et
al., 2009; Musa & Hamid, 2008). Indeed, elevated psychological
distress and burnout have been found in humanitarian aid workers who
respond to natural disasters, including tsunamis (Carballo, Heal, &
Horbaty, 2006) and earthquakes (Ehring, Razik, & Emmelkamp, 2011).
The first visible sign of burnout is often emotional exhaustion,
which has been operationally defined as "feelings of being
emotionally overextended and exhausted by one's work" (Maslach
& Jackson, 1981, p. 101). This exhaustion may lead aid workers to
distance themselves cognitively, emotionally, and perhaps physically
from the survivors they are trying to help, sometimes resulting in
depersonalization (Maslach, Schauefeli, & Leiter, 2001).
Depersonalization is "an unfeeling and impersonal response towards
recipients of one's care or service" (Maslach & Jackson,
1981, p. 101), and it can lead to a greater likelihood of accidents,
poorer quality of services provided, and inability to gain support from
team members. Lack of personal accomplishment, the third facet of
burnout, is described as a reduction in "feelings of competence and
successful achievement in one's work with people" (Maslach
& Jackson, 1981, p. 101). Feelings of reduced personal
accomplishment may develop in tandem or as a result of the first two
factors (Maslach, Schauefeli, & Leiter, 2001). In some situations,
humanitarian aid workers may become so emotionally overwhelmed that they
need psychological assistance and are unable to continue their
responsibilities. Alternatively, their reduced level of functioning can
place an extra burden on colleagues, thereby reducing team cohesion and
effectiveness.
Religion as a Coping Resource
These potentially negative effects on humanitarian aid workers are
likely to elicit feelings of stress, prompting some type of coping or
meaning-making response. Noting the likelihood of disaster exposure in
humanitarian work and the relationship between such contact and burnout,
it is important to identify factors that may buffer against or
exacerbate this risk. Cardozo et al. (2005) reported a lack of social
support and separation from family as predictive of burnout among
humanitarian aid workers, whereas Ager et al. (2012) identified higher
levels of social support and team cohesion as associated with lower
levels of burnout. De Paul and Bikos (2015) similarly found that in
humanitarian personnel, organizational support was associated with
higher psychological well-being. These converging findings substantiate
the importance of both social and organizational support in protecting
against burnout among this population; however, it is also important to
consider intrapersonal factors that may influence humanitarian aid
workers' susceptibility to burnout.
For instance, in a meta-analysis of 61 studies exploring risk and
resilience among humanitarian aid workers, Brooks et al. (2015)
identified coping strategies as a key predictive factor. For
humanitarian aid workers who hold to religious beliefs, personal faith
and the experience of a loving and intimate relationship with God may
serve as an important source of transcendent social support. Religious
belief has been connected with lower levels of burnout (Kova &
Kezdy, 2008; Shin et al., 2014) and greater psychological health (Fiala,
Bjork, & Gorsuch, 2002; Lazar & Bjorck, 2008), potentially
through its provision of a cognitive framework that helps individuals
cope with and make meaning of distressing experiences. For example,
Haynes et al. (2017) found that among survivors of Hurricane Katrina,
spiritual meaning making buffered against PTSD symptoms.
However, not all forms of religious meaning-making appear to be
equally health-promoting. indeed, research suggests there are two main
types of religious coping: positive and negative (Pargament, Smith,
Koenig, & Perez, 1998). Positive religious coping refers to coping
methods that reflect "a secure relationship with a transcendent
force [e.g., God], a sense of spiritual connectedness with others, and a
benevolent world view" (Pargament et al., 2011, p. 51). In
contrast, negative religious coping refers to coping methods that
reflect "underlying spiritual tensions and struggles within
oneself, with others, and with the divine" (Pargament et al., 2011,
p. 51). In their seminal meta-analysis, Ano and Vasconcelles (2005)
found positive religious coping to be positively correlated with
positive psychological adjustment and inversely correlated with negative
psychological adjustment (cumulative effect sizes = .33 and -.12,
respectively). In contrast, negative religious coping was positively
correlated with psychological distress (cumulative effect size = .22).
Religious coping has been explored among adults affected by
Hurricane Katrina (Chan & Rhodes, 2013; Henslee et al., 2015; Newton
& McIntosh, 2009), students impacted by the September 11th terrorist
attacks (Heyman, Brennan, & Colarossi, 2010), families affected by
wildfires and tornadoes (Miller et al., 2012), and church members who
experienced major flooding in their community (Smith, Pargament, Brant,
& Oliver, 2000). Taken together, the findings from these studies
suggest that positive religious coping is positively related to adaptive
psychological outcomes and inversely related to maladaptive
psychological outcomes, whereas negative religious coping is positively
related to maladaptive psychological outcomes and unrelated to adaptive
psychological outcomes. These findings corroborate Ano and
Vasconcelles' (2005) meta-analytic findings within a disaster
context.
Some initial work has examined religious coping among disaster
responders as well. For instance, longitudinal research has identified
distinct trajectories of spiritual change among humanitarian aid workers
and faith-based relief providers (Eriksson et al., 2015). Also, among
missionaries returning from short-term international trips (Bjorck &
Kim, 2009), positive religious coping has been associated with better
psychological adjustment. Examining burnout among expatriate
humanitarian aid workers, Eriksson et al. (2009) found an interaction
between age and felt support from God when it comes to predicting the
depersonalization dimension of burnout. These findings suggest a complex
relationship between religion and burnout, pointing to the need for
further empirical exploration.
Although to date the majority of studies have examined religious
coping in Western settings or among expatriate humanitarian aid workers,
recent research has expanded to examining religious coping in
cross-cultural contexts. For example, O'Grady et al. (2012)
investigated transcendent beliefs among earthquake survivors in Haiti,
and Dawson et al. (2014) explored religious appraisals among indonesian
children following a tsunami. Moreover, spirituality and religious
practice were found to be a key factors in coping among iranians
impacted by civil war (Ebadi, Ahmadi, Ghanei, & Kazemnejad, 2009)
and among sri Lankans re-building after a tsunami (Hollifield et al.,
2008). Furthermore, among survivors of an earthquake in pakistan, Feder
et al. (2013) found that negative religious coping was associated with
higher levels of psychological distress. putman, Lea, and Eriksson
(2011) explored religious coping in humanitarian workers following
political violence in Kenya and Guatemala, using focus groups to
identify culturally specific nuances of religious coping. Putman et al.
(2011) particularly called for further exploration of religious coping
among national humanitarian aid workers.
The Present Study
The purpose of the present study was to examine the associations
between positive and negative religious coping and burnout among
national humanitarian aid workers involved in disaster relief efforts
following Typhoon Haiyan. In the Philippines, religion is an important
aspect of cultural identity, making it a salient variable for
investigation. Approximately 90-93% of Filipinos identify as Christian
(the vast majority identify as Roman Catholic). islam is the largest
minority religion, constituting between 5 and 11% of the Filipino
population (U.S. Department of State, 2014).
Relative to other types of natural disasters, research
investigating disaster response to typhoons is lacking, particularly
within Southeast Asian contexts. The majority of research on
humanitarian aid workers responding to natural disasters has taken place
in scenarios that did not involve near the same level of catastrophic
loss (e.g., economic losses, socioemotional impact, death and injuries,
homes destroyed) as that caused by Typhoon Haiyan.
Research on the intersection between disaster exposure, religious
coping, and mental health outcomes is scarce, and investigation of the
intersections among disaster exposure, religious coping, and burnout is
even rarer. Furthermore, although the role of religious coping in
predicting negative mental health outcomes for disaster survivors has
received some scholarly attention and empirical support (Aten et al.,
2017), few studies to date have explored religious coping and burnout
among national humanitarian aid workers.
With this in mind, we investigated the experiences of Filipino
humanitarian aid workers, noting that this group may have been uniquely
affected by their longer-term involvement and personal connection with
the disaster. Furthermore, our sample mainly consisted of clergy, church
staff, and volunteers from religious communities involved in disaster
relief activities, and this subgroup of humanitarian aid workers has
rarely been investigated in a disaster context. Ultimately, in this
study, we hypothesized that, controlling for disaster exposure, negative
religious coping would be associated with increased burnout symptoms,
whereas positive religious coping would be associated with reduced
burnout symptoms.
Method
Participants and Procedure
Participants were 61 adults (35 males [57%], 25 females [41%], 1
did not report sex [2%]) who were involved in long-term relief efforts
following Typhoon Haiyan. All participants were relief workers who were
attending a one-day workshop on disaster spiritual and emotional care
and on burnout risk reduction. Workshop attendees were recruited through
email announcements sent out through a national Filipino Christian
church association and through advertisements on local faith-based radio
stations. Thus, participants were either religiously/spiritually
oriented themselves (e.g., involved in a faith community) or interested
in learning about faith-based disaster relief work.
The workshop was offered 8 months postdisaster in two of the
largest cities in the Philippines--Manila and Cebu City. The workshop
was offered free of charge, and participants in this study's survey
did not receive any form of compensation. Before completing the survey,
participants were provided with an informed consent form and given the
opportunity to pose questions to a native Filipino speaker who was
familiar with the details and purpose of this study. Participants were
informed that completion of the survey was entirely voluntary and was
not a condition of their workshop attendance. Following their completion
of the survey, participants were debriefed orally. All study materials
and procedures received prior institutional approval. Participants
ranged in age from 18 to 68 years old (M = 42.63, SD = 11.39). Their
education level ranged considerably, with 22% having less than a
bachelor's degree, 53% having a bachelor's degree, 20% having
a master's degree, and 6% having a doctoral degree. When asked
their primary role in the disaster relief efforts, participants were
involved in providing spiritual and emotional care (42%), offering
supplies (20%), aiding with health care (9%), assisting with debris
cleanup (9%), building shelter (5%), acting as a first responder (3%),
or some other role (12%). Notably, in the Philippines, there is an
unclear distinction between church-sponsored relief work and
NGO-sponsored relief work, with many faith communities functioning as
both a faith community and an NGO. Likewise, humanitarian aid
workers' roles are often unclear, and their training level varies
widely. Our sample reflected this wide variation in training and
experience. A few participants were professional humanitarian aid
workers (i.e., it was their career), but most participants were
church-sponsored volunteer humanitarian aid workers who had minimal
training or experience in disaster relief work.
Measures
All utilized instruments were initially developed and validated in
the English language but were translated into Filipino by a native
Filipino speaker and then were back-translated independently by a
non-native expert in English-Filipino translation. The surveys were
administered in a paper-copy format, preceded by the study's
informed consent form.
Direct and indirect disaster exposure. Direct and indirect disaster
exposure were assessed using a 12-item measure developed by Thoresen et
al. (2009), designed specifically to study the potentially stressful
experiences of disaster relief workers. All items were adapted slightly
in order to enhance linguistic clarity and readability. For instance, on
the Witnessing Experiences subscale (8 items; assessing direct exposure
to the disaster), the original item "Strong smells or other sensory
perceptions" was adapted slightly to "I experienced strong
smells or other sensory perceptions related to the disaster."
Similarly, on the Personal Contact with Disaster Victims subscale (4
items; assessing indirect exposure to the disaster), the original item
"Personal contact with disaster victims who had suffered loss of
next of kin" was adapted slightly to "I had personal contact
with disaster victims who had lost next of kin." We also adapted
the scaling from the original dichotomous (yes-no scaling) by instead
asking respondents to rate each item on a 5-point Likert scale ranging
from 0 (never) 4 (very often). The original version of this scale was
used to study the potentially stressful experiences of disaster relief
workers serving after the 2004 Indian Ocean tsunami, and in that
disaster research, the scale demonstrated good evidence of construct,
content-related, and predictive validity. In the current study, we
calculated mean item scores for each subscale (possible range: 1 to 4),
with higher scores indicating higher levels of witnessing experiences
(direct exposure) and personal contact with disaster victims (indirect
exposure). For the current sample, the Cronbach's alphas were .85
for the Witnessing Experiences subscale and .71 for the Personal Contact
With Disaster Victims subscale.
Positive and negative religious coping. Positive and negative
religious coping were measured with the Brief RCOPE (Pargament, Feuille,
& Burdzy, 2011). The Brief RCOPE consists of 14 items that assess
religious coping in response to major life stressors. It has two 7-item
subscales, respectively measuring positive and negative religious
coping. A sample item on the Positive Religious Coping subscale is
"Sought God's love and care," and a sample item on the
Negative Religious Coping subscale is "Wondered whether God had
abandoned me." Respondents rate each item on a 4-point Likert scale
ranging from 1 (not at all) to 4 (a great deal), based on how they coped
with a specific negative event in their life. For the purposes of this
study, participants were instructed to rate how they coped with
stressful experiences associated with providing disaster relief services
to survivors of Typhoon Haiyan. Across widely differing samples, the
Brief RCOPE has demonstrated evidence of good internal consistency and
construct, content-related, convergent, discriminant, predictive, and
incremental validity (Pargament et al., 2011), and it has been used in
prior research in both Western and non-Western disaster contexts (e.g.,
Chan & Rhodes, 2013; Feder et al., 2013; Henslee et al., 2015). For
each subscale, mean item scores were calculated (possible range: 1 to
4), with higher scores indicating higher levels of positive and negative
religious coping. For the current sample, Cronbach's alphas were
.78 and .86 for the Positive and Negative Religious Coping subscales,
respectively.
Burnout. Burnout was assessed using the Maslach Burnout
Inventory-Human Services Survey (MBI-HSS; Maslach & Jackson, 1981).
The MBI-HSS consists of 22 items that assess burnout. It has three
subscales: the Emotional Exhaustion subscale (9 items; e.g., "I
feel burned out from my work"), the Depersonalization subscale (5
items; e.g., "I don't really care what happens to some
recipients"), and the Personal Accomplishment subscale (8 items;
e.g., "I feel I'm positively influencing other people's
lives through my work"). Respondents rate each item on a 7-point
Likert scale ranging from 0 (never) to 6 (every day). For each subscale,
mean item scores are calculated (possible range: 0 to 6). On the
Emotional Exhaustion and Depersonalization subscales, higher scores
indicate higher levels of burnout, whereas on the Personal
Accomplishment subscale, lower scores indicate higher levels of burnout.
Across widely differing samples, the MBI-HSS has demonstrated evidence
of good internal consistency and construct, content-related, convergent,
and discriminant validity (Kleijweg et al., 2013; Maslach & Jackson,
1981; Wheeler, Vassar, Worley, & Barnes, 2011), and it has been used
in previous research with humanitarian aid workers serving both in
Western and non-Western humanitarian aid contexts (e.g., Ager et al.,
2012; Cardozo et al., 2012; Eriksson et al., 2009). For the current
sample, the Cronbach's alphas were .80, .55, and .79 for the
Emotional Exhaustion, Depersonalization, and Personal Accomplishment
subscales, respectively.
Results
To begin, we checked the data for outliers and normality, neither
of which was a problem. Then we calculated descriptive statistics and
intercorrelations for all the study variables (see Table 1). There were
strong positive correlations between direct and indirect disaster
exposure (r = .70, p < .001) and between emotional exhaustion and
depersonalization (r = .55, p < .001). In addition, negative
religious coping (R/S struggle) was moderately positively correlated
with both emotional exhaustion (r = .39, p = .002) and depersonalization
(r = .46, p < .001).
Our main hypothesis was that, after controlling for direct and
indirect disaster exposure, positive and negative religious coping would
predict each of the three components of burnout: emotional exhaustion,
depersonalization, and personal accomplishment. We tested this
hypothesis by conducting three hierarchical regression analyses,
respectively using emotional exhaustion, depersonalization, and personal
accomplishment as the dependent variables. For each analysis, in Step 1
we entered the two disaster exposure variables (witnessing experiences
and personal contact with disaster victims) and in Step 2 we added the
two religious coping variables (positive and negative religious coping).
First, we examined the model with emotional exhaustion as the
dependent variable (see Table 2). In Step 1, disaster exposure did not
predict emotional exhaustion, [R.sup.2] = .03, p = 428. However, in Step
2, controlling for disaster exposure, positive and negative religious
coping significantly predicted emotional exhaustion, [DELTA][R.sup.2] =
.16, p = .006, indicating a medium-sized effect. The final model (with
all four predictors) predicted 18.9% of the variance in emotional
exhaustion, but the only significant individual predictor of emotional
exhaustion was negative religious coping ([beta] = .41, [sr.sup.2] =
.16, p = .002). Thus, taken together, disaster exposure and religious
coping explain a moderate amount of variability in emotional exhaustion,
with negative religious coping contributing the most.
Second, we examined the model with depersonalization as the
dependent variable (see Table 3). In Step 1, disaster exposure
approached significance for predicting depersonalization, [R.sup.2] =
.09, p = .064; personal contact with disaster victims was a significant
positive predictor of depersonalization ([beta] = .42, p = .020). In
Step 2, controlling for disaster exposure, positive and negative
religious coping significantly predicted depersonalization,
[DELTA][R.sup.2] = .20, p = .001, indicating a medium-sized effect. The
final model (with all four predictors) predicted 28.6% of the variance
in depersonalization, with two significant positive predictors: negative
religious coping ([beta] = .45, [sr.sup.2] = .19, p = .002) and personal
contact with disaster victims ([beta] = .38, [sr.sup.2] = .07, p =
.025). Thus, taken together, disaster exposure and religious coping
explain a moderate amount of variability in depersonalization, with
negative religious coping contributing the most.
Third, we examined the model with personal accomplishment as the
dependent variable (see Table 4). In Step 1, disaster exposure did not
significantly predict personal accomplishment, [R.sup.2] = .01, p =
.718. Likewise, in Step 2, when controlling for disaster exposure,
positive and negative religious coping did not significantly predict
personal accomplishment, [DELTA][R.sup.2] = .04, p = .340.
Discussion
Prior research suggests that witnessing disaster experiences and
personal contact with disaster survivors can take a toll on humanitarian
workers' psychological health and result in increased risk for
burnout (Carballo, Heal, & Horbaty, 2006; Ehring, Razik, &
Emmelkamp, 2011). Whereas religious belief has been associated with
lower levels of burnout (Kovacs & Kezdy, 2008; Shin et al., 2014),
not all forms of religiosity (e.g., positive and negative religious
coping strategies) appear to be equally health-promoting (Pargament,
Smith, Koenig, & Perez, 1998). Prior research among missionaries and
Western humanitarian workers has found positive religious coping to be
related with emotional well-being and negative religious coping to be
correlated with psychological distress. The present study examined
positive and negative religious coping among national humanitarian aid
workers rather than international workers who had been deployed to the
region for a short time. We explored religious coping among this
population for two reasons. First, there is a clear gap in the
literature concerning culturally specific nuances of religious coping
(Putman, Lea, & Eriksson, 2011). Second, national humanitarian aid
workers may be uniquely affected by their longer-term involvement and
personal connection with the natural disaster, putting them at greater
risk for burnout; moreover, they may lack formal training in disaster
response (Cardozo et al., 2013; Eriksson et al., 2013).
Overall, our hypothesis for negative religious coping was mostly
supported. Controlling for disaster exposure, negative religious coping
was associated with increased burnout in the dimensions of emotional
exhaustion and depersonalization, although it was not significantly
associated with decreased personal accomplishment. Emotional exhaustion,
often seen as the first sign of burnout, was not predicted by disaster
exposure but instead was predicted by the use of negative religious
coping strategies to manage distress. Depersonalization was predicted by
both humanitarian aid workers' personal contact with disaster
victims as well as their use of negative religious coping strategies.
These findings provide evidence that, among humanitarian aid workers,
specific types of religiosity--namely negative religious coping--may
predict unique variance in burnout symptoms. The more national
humanitarian aid workers endorsed negative religious coping strategies,
the more they reported emotional exhaustion and depersonalization. That
is, the more they questioned God's presence, love, and care, the
more likely they were to endorse symptoms of burnout. This finding was
true even after controlling for the effects of disaster exposure.
Considering previous studies that have found positive religious
coping to be related with emotional well-being (Ano & Vasconcelles,
2005), we also hypothesized that positive religious coping would be
associated with reduced burnout symptoms. However, this hypothesis was
not supported in the current sample, as positive religious coping did
not significantly predict burnout. This conflicting finding may be due
to sample characteristics, such as culturally specific nuances of
positive religious coping not captured by the Brief RCOPE, or it may be
that the positive aspects of religious coping are not very helpful in
reducing symptoms of burnout. Notably, Maslach, Schaufeli, and
Leiter's (2001) expansion of the construct of burnout to include
job engagement as its antithesis may offer clarity into the role of
positive religious coping, especially when it comes to humanitarian aid
workers.
The present study lends insight into the intrapersonal factors
(e.g., cognitive and emotional processes) that may influence burnout
symptoms. These findings support prior theorizing by Pargament and
colleagues (1998; see also Exline, Pargament, Grubbs, & Yali, 2014),
which suggests that negative religious coping includes cognitive
reappraisals about God's power, goodness, sovereignty, and
presence, and these reappraisals contribute to psychological distress.
The present study adds to the growing body of evidence that negative
religious coping may have a deleterious impact on psychological health
(Ano & Vasconcelles, 2005; Feder et al., 2013). The current study
expands on this literature by measuring religious coping and burnout
among national humanitarian aid workers from religious
communities--specifically humanitarian aid workers responding to a
large-scale natural disaster in a non-Western context.
Limitations and Suggestions for Future Research
The present study used a cross-sectional, correlational design, and
as such, causal conclusions should not be made. Most notably, negative
religious coping cannot be assumed to produce emotional exhaustion and
depersonalization. Gathering data at one time point (eight months after
the disaster) provides only a snapshot of the experience of national
humanitarian aid workers. Longitudinal research is needed to explore the
inter-relationships among disaster exposure, religious coping, and
burnout symptoms over time. Furthermore, although our results are
partially consistent with Pargament et al.'s (1998) prominent
theoretical model, there may be other conceptual frameworks that help
explain our findings, such as Hobfoll's (2001) conservation of
resources theory.
Due to the relatively small sample size of our study, lack of
statistical power may have hampered our ability to detect meaningful
relationships among some variables. Additionally, the use of a
convenience sample limits generalizability, as this group of national
humanitarian aid workers may have unique characteristics due to their
religious beliefs and organizational culture. Furthermore, these
findings should not be assumed to represent the experiences of
humanitarian aid workers in other non-Western settings, and results
should only be generalized with caution beyond a Filipino context.
Future research should examine religious coping and burnout among
humanitarian aid workers in diverse cultural settings in order to
explore similarities and differences in their experiences, relative to
this sample.
Any research involving self-report measures introduces inherent
limitations, including possible social desirability of responses.
Furthermore, although the self-report measures used in this study have
exhibited generally strong psychometric properties, the low internal
consistency of the depersonalization dimension of the MBI-HSS may have
negatively affected power. Future research should empirically validate
self-report measures of religious coping and burnout for use with
Filipino and other cross-cultural samples, as well as include other
types of measures (e.g., behavioral measures; cf. Dorn, Hook, Davis, Van
Tongeren, & Worthington, 2014).
Although the present study offered evidence for the unique
association between negative religious coping and burnout (while
controlling for disaster exposure), other variables may also play an
influential role. Future studies may seek to tease out individual traits
and experiences that predispose someone toward positive or negative
religious coping strategies. Personality factors, mental health, social
support, organizational environment, past disaster exposure, level of
training, posttraumatic stress symptoms, and alternate coping strategies
are all important variables for consideration. Subsequent research could
explore the relationship between religious coping and burnout,
controlling for some of these additional factors. Exploration of the
processes and pathways leading to burnout among national humanitarian
aid workers may be further clarified through exploring possible
mediators or moderators.
Considering that all our participants self-identified as Christian,
this study could be replicated in samples of humanitarian aid workers
who are affiliated with other religions (e.g., Muslim, Jewish, Buddhist,
or Hindu workers) in order to explore similarities and differences
across workers from various religious traditions. Future studies may
also explore whether religious coping is truly a unique form of coping
or simply the benefit of an adaptive worldview expressed in religious
language. According to some theorists, all people engage in meaning
making and employ sense-making strategies, which vary in their adaptive
value (Park, 2016; Park, Currier, Harris, & Slattery, 2016).
Potentially traumatic events disrupt these strategies and test their
resilience. It is possible that there are universal characteristics of
more adaptive strategies that are tied to a person's sense of the
world and which could be examined using more culture-free measures.
Practical Implications
The findings of this study are particularly applicable to national
humanitarian aid workers and volunteers who are high in religious
commitment. These individuals may have been motivated to engage in
helping behavior because of their spiritual values, such as compassion,
service, and hope, and they may be likely to rely on their personal
faith and connection with God as a source of meaning for their work. As
such, when faced with emotionally distressing experiences, such as
unjust suffering, gruesome realities, or the inability to help all
victims, this subset of humanitarian aid workers may be particularly
likely to engage in negative religious coping, doubting their previously
held beliefs about God's character and involvement, and the
meaningfulness of their role in disaster relief.
With this in mind, humanitarian and faith-based organizations may
provide additional support to workers by facilitating safe environments
to reflect on their spiritual beliefs in light of the distressing
experiences inherent to relief work. Such interventions might occur in
the form of counseling, debriefing, or process-oriented groups, and
these interventions have the potential to help buffer against the impact
of negative religious coping. Normalizing existential struggle and
spiritual questioning as a result of disaster relief work (and
correspondingly facilitating support from colleagues) may help
psychologically protect national humanitarian aid workers from emotional
exhaustion and depersonalization. Proactive interventions, such as those
mentioned here, may have the potential to promote sustained job
engagement, team cohesion, and increased effectiveness in relief
efforts. These findings have additional implications for psychologists
and mental health professionals who provide after-care to individuals
engaged in humanitarian work.
Likewise, people who volunteer through their local faith community
are at risk when sent to the field without proper screening,
preparation, and support. This is less common in the developed world
where there is an infrastructure that places some controls over who has
access to a disaster. In many countries whose populace tends to be
highly religious (e.g., the Philippines), volunteers from faith
communities are typically the first on the scene and the longest to stay
engaged, whether they are adequately prepared or not. NGOs partnering
with local faith communities should consider the risk faced by such
groups. Disaster training resources could be increased for faith
communities in countries that recurrently are hit heavily by natural
disasters (e.g., the Philippines gets an average of 25 typhoons per
year).
Conclusion
Our findings suggest that, among humanitarian aid workers, burnout
is not predicted so much by what workers are exposed to but rather by
how they appraise and make meaning of their disaster experiences, using
religious coping strategies. We encourage researchers to continue to
explore the role of religious coping in protecting against or
exacerbating symptoms of burnout among humanitarian aid workers. We call
for special attention to be given to humanitarian aid workers in diverse
cultural settings, particularly those who live and work in areas most
prone to disasters (e.g., countries at high risk for typhoons, floods,
hurricanes, earthquakes, etc.). Although our focus has been the
experiences of national humanitarian workers responding to natural
disaster, similar studies could be conducted among individuals engaged
in relief work with refugees and those affected by political unrest,
armed conflict, or human trafficking. Finally, in light of increasing
attention to positive psychology, job engagement (which has been
conceptualized as the antithesis of burnout) may be an important focus
of future investigation.
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Laura E. Captari
Joshua N. Hook
David K Mosher
University of North Texas
David Boan
Jamie D. Aten
Edward B. Davis
Wheaton College
Don E. Davis
Georgia State University
Daryl R. Van Tongeren
Hope College
This publication was made possible through the support of a grant
from the John Templeton Foundation (Grant #44040). The opinions
expressed in this publication are those of the authors and do not
necessarily reflect the views of the John Templeton Foundation.
Correspondence concerning this article should be addressed to Laura
Captari, Department of Psychology, University of North Texas, 1155 Union
Circle #311280, Denton, TX 76203; Laura- Captari@my.unt.edu
Author
Laura E. Captari (M.S. in Counseling Psychology, University of
North Texas) is a doctoral candidate at the University of North Texas.
Laura's research and clinical interests include developmental
trauma, attachment, religion/spirituality, and posttraumatic growth.
Joshua N. Hook (Ph.D. in Counseling Psychology, Virginia
Commonwealth University) is an Associate Professor of Psychology at the
University of North Texas. Dr. Hook's research interests include
humility, religion/spirituality, and multicultural counseling. He also
blogs regularly at www.joshuanhook.com
David K. Mosher (M.S. in Counseling Psychology, University of North
Texas) is a doctoral candidate at the University of North Texas.
David's research interests include religion/spirituality,
humility, forgiveness, and other aspects of positive psychology.
David Boan (Ph.D. in Clinical Psychology, Biola University) is the
Director for Humanitarian Advocacy for the World Evangelical Alliance.
He is a graduate of the Rosemead Graduate School at Biola University and
an adjunct faculty member at Wheaton College (IL) and Northwest Nazarene
University (ID).
Jamie D. Aten (Ph.D. in Counseling Psychology, Indiana State
University) is the Dr. Arthur P. Rech and Mrs. Jean May Rech Associate
Professor of Psychology and the Founder and Executive Director of the
Humanitarian Disaster Institute at Wheaton College. Dr. Aten's
primary professional interests include the psychology of
religion/spirituality and disasters, spiritually oriented disaster
psychology, and psychology in disaster ministry.
Edward B. Davis (Psy.D, Regent University) is an Associate
Professor of Psychology at Wheaton College (IL). His research focuses on
the psychology of religion and spirituality, especially relational
spirituality, God representations, disasters, and positive psychology.
Don E. Davis (Ph.D. in Counseling Psychology) is an Associate
Professor of Psychology at Georgia State University, Atlanta, GA. His
research interests include positive psychology--especially relational
virtues of humility, forgiveness, and gratitude--as well as integration
of spirituality into counseling.
Daryl R. Van Tongeren (Ph.D. in Social Psychology, Virginia
Commonwealth University) is an Associate Professor of Psychology at Hope
College. He studies the psychology of meaning, religion, virtues, and
suffering.
Table 1
Means, Standard Deviations, and Intercorrelations for the Study
Variables
Variable M SD 1 2 3
1. Witnessing 1.42 0.75 (.85)
experiences
(direct disaster
exposure)
2. Personal contact 1.17 0.66 .70 *** (.71)
with disaster victims
(indirect disaster expo-
sure)
3. Positive 3.46 0.48 .19 .01 (.78)
religious coping
4. Negative 1.45 0.59 -.11 -.03 .17
religious coping
5. Emotional 1.63 0.91 .09 .17 .00
exhaustion
6. Depersonalization 1.11 0.96 -.03 .19 .01
7. Personal 4.21 0.96 .11 .07 .12
accomplishment
Variable 4 5 6 7
1. Witnessing
experiences
(direct disaster
exposure)
2. Personal contact
with disaster victims
(indirect disaster expo-
sure)
3. Positive
religious coping
4. Negative (.86)
religious coping
5. Emotional .39 ** (.80)
exhaustion
6. Depersonalization .46 *** .55 *** (.55)
7. Personal -.15 .03 .10 (.79)
accomplishment
Note. N = 61. Coefficient alphas are presented in parentheses along
the diagonal.
** p < .01. *** p < .001.
Table 2
Hierarchical Regression Analysis Predicting Emotional Exhaustion
Step and predictor variable [R.sup.2] [DELTA][R.sup.2]
Step 1 .03 .03
Witnessing experiences
(direct exposure)
Personal contact with disaster
victims (indirect exposure)
Step 2 .19 ** .16 **
Witnessing experiences
(direct exposure)
Personal contact with disaster
victims (indirect exposure)
Positive religious coping
Negative religious coping
Step and predictor variable [sr.sup.2] [beta]
Step 1
Witnessing experiences .00 -.06
(direct exposure)
Personal contact with disaster .02 .20
victims (indirect exposure)
Step 2
Witnessing experiences .00 .05
(direct exposure)
Personal contact with disaster .01 .15
victims (indirect exposure)
Positive religious coping .01 -.08
Negative religious coping .16 ** .41 **
Note. N = 61.
** p < .01.
Table 3
Hierarchical Regression Analysis Predicting Depersonalization
Step and predictor variable [R.sup.2] [DELTA][R.sup.2]
Step 1 .09 .09
Witnessing experiences
(direct exposure)
Personal contact with disaster
victims (indirect exposure)
Step 2 .29 ** .20 **
Witnessing experiences
(direct exposure)
Personal contact with disaster
victims (indirect exposure)
Positive religious coping
Negative religious coping
Step and predictor variable [sr.sup.2] [beta]
Step 1
Witnessing experiences .05 -.33
(direct exposure)
Personal contact with disaster .09 * .42 *
victims (indirect exposure)
Step 2
Witnessing experiences .03 -.24
(direct exposure)
Personal contact with disaster .07 * .38 *
victims (indirect exposure)
Positive religious coping .00 -.03
Negative religious coping .19 ** .45 **
Note. N = 61.
* p < .05. ** p < .01
Table 4
Hierarchical Regression Analysis Predicting Personal Accomplishment
Step and predictor variable [R.sup.2] [DELTA][R.sup.2]
Step 1 .01 .01
Witnessing experiences
(direct exposure)
Personal contact with disaster
victims (indirect exposure)
Step 2 .05 .04
Witnessing experiences
(direct exposure)
Personal contact with disaster
victims (indirect exposure)
Positive religious coping
Negative religious coping (reli-
gious/spiritual struggle)
Step and predictor variable [sr.sup.2] [beta]
Step 1
Witnessing experiences .01 .11
(direct exposure)
Personal contact with disaster .00 -.01
victims (indirect exposure)
Step 2
Witnessing experiences .00 .03
(direct exposure)
Personal contact with disaster .00 .04
victims (indirect exposure)
Positive religious coping .02 .14
Negative religious coping (reli- .03 -.17
gious/spiritual struggle)
Note. N = 61.
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