Internet of Things: Beginning of New Era for Libraries.
Bansal, Alka ; Arora, Dipti ; Suri, Alka 等
Internet of Things: Beginning of New Era for Libraries.
1. INTRODUCTION
Internet and smart phones have taken a vital role in
everyone's life. One could have difficulty in recalling days when
life was without phones. Starting from buzzing alarm in the morning to
good night at the end of the day, they are helping in small and big
chores. Smart phones have not only taken alarm clocks away from us but
radio, camera, video camera, game stations and even desktops and
laptops. Just imagine if one is on the road, and there is some
oil/liquid spread or some accident or jam is there and he/she kilometers
away, how wonderful it would be if the vehicle automatically senses it
and signify on the car's display that there is some obstacle/danger
ahead, and gives instructions to change the route and not only this, but
also provides the direction for the new route. Here, non-living objects
(obstacles) are communicating with other non-living objects (vehicle)
and sharing information with each other for human usage. The day is not
far when this would be part of human life. Embedded sensors, infrared,
bluetooth, actuator nodes, WiFi, etc., are all technologies which enable
and help for the possibilities to be actual. Here, a new term arises
which is called Internet of Things (IoT). The IoT will allow an object
(like car, refrigerator, watch, door, microwave oven, wardrobe, wearable
devices, etc.,) to communicate with each other. how could libraries be
not affected.
The IoT is not only capable to influence any of the tasks which
would had been impossible automatically earlier, but may also have the
potential to do it more efficiently, securely, be it any mundane task.
So how could libraries be not affected. At present, libraries are
struggling with many technology driven challenges, but IoT could
certainly help overcome not only these but may give an important place
in everyone's life.
2. INTERNET OF THINGS
As per Wikipedia (1) "Internet of Things is network of
physical objects or things embedded with electronics, software, sensors,
and network connectivity, enabling objects to collect and exchange data.
Objects can be sensed and controlled remotely across existing network
infrastructure, creating opportunities for more direct integration
between the physical world and computer-based systems, and resulting in
improved efficiency, accuracy, and economic benefit" (1).
The IoT is an environment in which objects, animals or people are
provided with unique identifiers and the ability to transfer data over a
network without requiring human-to-human or human-to-computer
interaction. IoT has evolved from the convergence of wireless
technologies, micro-electromechanical systems (MEMS) and the Internet
(2).
It had been predicted that IoT is not a concept but it proves that
internet will not only be for the people but with few added
infrastructure and backed by miniaturization of the e-components, a new
global network will come which will act as a platform for devices to
communicate electronically around the world. The infrastructure and
technology involved is sensors, processors, cloud computing, and
wireless connectivity. These days, companies are embedding these
technologies in consumer electronic items and hence giving intelligence
and sensing capabilities to their products, with which they can sense,
learn from, and interact with their environment.
Facebook, a social networking site has recently featured where
nearby location of the people can be looked and tracked on for
increasing social networking activities. This feature in one way or the
other proves that slowly people are heading towards the IoT and adopting
its applications. Atzori (3) et al., in their paper has given wide
applications of IoT in our human in various domains. They categorized
futuristic IoT applications in following domains: Transportation and
logistic domains; healthcare; smart environment (home, offices) domain;
and personal and social domain. They also categorized them as
short-medium term applications for each of them and their futuristic
versions. Their applications domains can be extended further.
3. BACKGROUND
Kevin Ashton (one of the founder of the original Auto-ID Center)
first coined the phrase IoT while working for the Procter and Gamble to
improve supply chain management. He linked Radiofrequency identification
(RFID) as a prerequisite to connect to the Internet. He found if all the
objects and people in daily life were equipped with identifiers, then
computers could easily manage and inventory them and apart from using
RFID, barcodes, QR codes and digital watermarking can also be used for
tagging the machines. In 2000, LG announce its first Internet connected
Refrigerator. In November 2005, International Telecommunications Union
(ITU) published its report on IoT and concludes it can create a plethora
of innovative applications and services. It will serve to enhance
quality of life and reduce inequalities and also will provide new
revenue opportunities. The telecommunication industry will get an
opportunity to capitalise on mobile and wireless communications to
explore new frontiers. Fig 1 shows how the IoT evolved from the
internet. Starting from the hands of scientists, engineers, and or
technical persons, it passed from various phases, and is moving towards
IoT (4).
Each and every object in IoT acts as a smart object and has to
carry a unique identification. So, IPv6 (Internet Protocol version 6)
has acted as a backbone to the IoT. In 2012, IPv6 was launched. IPv6
uses a 128-bit address and theoretically will allow 2128, i.e.
approximately 3.4 x [10.sup.38] addresses. Approximately 12.1 billion
Internet-connected devices were in use in April 2014, and analysts
presume that this figure is expected to zoom to above 50 billion by
2020. About 100 things currently connect to the Internet every second,
and the number is expected to reach 250 per second by 2020. Eventually,
the IoT will encompass about 99 percent of all objects, which currently
totals approximately 1.5 trillion things (5).
4. TECHNICAL PERSPECTIVE
Technically, the IoT works at three levels for its three basic
functionalities. It includes: (a) Identification; (b) Sensing; and (c)
Communication
The identification at first level is carried out through a
'transponder' available on the identifiable object. This is
more or less like an RFID tags most commonly used on the books in
libraries. It is an electronic chip carrying coil and a microwave
antenna. The next level in the architecture is 'Sensing'. The
sensor reads the transmitted data which is the low power radio signal.
The last level is the communication. It talks to the deliverable and act
as an interface for the mobile to mobile communication. These three
levels constitute the basic work carried out in the IoT. Lot of other
technologies are also involved in the IoT. Another important component
is a software layer between the technology and the application layer
which is a middleware.
Internet of Things: Libraries Perspective
As library is a complex organization which has embedded
constituents linked together and a large no. of interactions take place
be it with man to man or man to machine, machine to man, and with IoT
object with object interaction has a great possibility. Libraries can
have some futuristic applications. These applications are probable, but
with supporting technologies associated with IoT these can to put in
action. Some of the potential applications for libraries are:
* Inventory Control
Apart from books, journals, magazines, various other library
sources such as microfiche, video, audio, etc., can also be controlled
by applying sensors on them. With IoT, the movements of each item can be
tracked. Though RFID already serves bit of the same purpose for books,
but with IoT since internet is involved, so it provides all the real
time data on mobile of the librarian/manager and hence better inventory
control is possible and ultimately the library personnel require to do
less work for stock verification.
* Theft Management
With tags on each item of the library inventory (scanners,
printers, hard disk, CDs, etc.), a kind of tracking can be made
all-time. To prevent theft the library gate can be enabled with high-end
sensors and transponders, which apart from signaling the authorities on
their mobiles or by loud alarm, can also block the theft with taking the
automatic prompt action like shutting the door, etc.
Another application can be that it lets the library staff remotely
see camera views of their homes, send a warning when something
isn't right and they can approach the emergency service people to
take action.
* Circulation Desk
Circulation desk in libraries involves activities such as issue and
return of books and other library material, maintain records, creation
and updation of library cards, overdue, reminders, etc. RFID technology
helped to ease out some of these activities like issue and return. But
with IoT, online connectivity can be provided through mobile apps to the
users, which can automate rest of the circulation jobs such as
records' maintenance, creation and updation of library cards,
overdue, reminder. With IoT, the users need not stand in the queues on
circulation desk, can check for the books overdue on his/her mobile.
Also if someone has demanded any book which is already issued, when the
book is returned then with IoT an automated message will be received by
the demanding user. In case of ebooks, the required book will be issued
automatically. So IoT will help not only save efforts of the staff but
also will save the time of the users.
Also if someone comes at circulation desk then without any library
manpower present at the circulation desk, the sensors at the desk can
sense a library user who requires assistance. The computers at the desk
can provide options for his/her preferences/needs and take action
accordingly.
* User Identification
The sensors at the library gate can do face recognition of all
visitors and will match the face with the available databases and then
the gate will allow only the authorized users to enter. Otherwise an
electronic message will be sent to the librarian in charge who can be
any where and at anytime. The librarian incharge can take action from
distance whether to open the door for the unknown face or not.
* Reservation of Books
One potential use of the IoT can be that the patron can search the
desired book from the OPAC of the library available on internet through
his smart phone and reserve the book through smart phone. Then the
desired book, available in the shelf of the library, which is enabled
with sensors through network can show its presence through a beep or may
start flashing light. This way the book itself will identify its
location. Then there won't be any need to physically search the
book on the shelves of the library. Then the librarian can easily
identify the required books and then can issue them to the patrons. This
way the IoT will help in saving the manpower and time of both the
librarians and the users.
* Fire Detection and Prevention
Suppose ther is fire in the library and there is no one to notice
it. The fire detection devices may alarm and sensors in the library with
the associated networks will authomatically send the message to the Fire
Department. And not obnly this but the concerned person of the library
(say Fire Officer) who could be available any where and is responsible
for taking action can also receive a message. This way IoT will help in
taking action automatically at early stage and prevent further damages.
* Mobile Reference
Since IoT allows each and every activity of the library to be
connected to the internet. So, with just a single app on mobile, one can
refer the library without even physically being present there.
* Tracking movement of Resources and Inventory
With IoT, users can be categorized based on the criteria for
accessing library resources. As some libraries offer different accessing
rights to faculties, students, staff, regular and non-regular students,
etc. Suppose in case a book/magazine is wrongly issued to a
non-authorised user. With IoT, the tracking is possible on mobile of the
librarian that where the library resource is physically present (inside
or outside) the library.
Many times the library items are sent outside the library for
repair, etc. With IoT, it is possible to track the location of the
inventory outside the library.
* Assistive Technology
Today smart phone are also providing the features such as text to
speech, touch navigation, hands free operations, especially for the
person with disabilities. IoT adopts this feature of the mobile phones
and provides services to such library users. With IoT such persons can
request the required resource (say book, which will have tag) with
speech and once they want the resource physically, they can find
directions to that book in the library by voice communication in the
mobile.
* Virtual Library and Book Tracking
IoT through the mobile apps will allow its users to not only have
the virtual tour of the library on their mobile devices, but also keep
and track the availability of the book on the respective shelves or
check the other resource availability despite the location wherever they
are.
5. CHALLENGES AND ISSUES
With evolvement of new technology many new avenues open which help
us in various tasks. But technology brings new challenges and issues.
These issues could be what it is, how to use, what are the drawbacks,
how to improve upon, etc. But, the urge to accept the technology
provides its solutions too. Similarly, some of the probable challenges
and issues that may arise with adoption of IoT for libraries could be:
* Privacy and Security
For availing best of the IoT, the users may have to keep the mobile
data always enabled. This enabling may track its location, as well as
may intrigue its privacy by having access control on device as well as
contents available on phone such as photographs, documents, etc. Hence
the privacy of individuals may get compromised.
* Accuracy in Understanding
It is very essential that the IoT is highly accurate and the system
understands the semantics clearly. It needs a clear understanding of the
requirement of the user without any ambiguity; otherwise the whole
system can fail.
* Transactions
These days people largely depend on mobile transactions. One can
sync his/her credit/debit card with Google wallet (for android) or
Apple's Passbook (IOS) and can simply buy things simply by peaking
phone in front of a sensor at checkout. Same way the transactions for
overdue charges, payment for services of library can be done.
* Hacking
As with IoT, mobile apps can have full control on the data and
personal information of the users, so it can track and hack the
sensitive information and make it available for the unauthorized use.
* Expenditure
IoT involves tagging the items of the inventory of the library, so
this may involve added expenditure on the library budget. Other
expenditures involved are: sensors, actuators, communication devices,
internet connectivity, etc. These may need huge investment. Also
maintenance of the involved technology has to be all time requirement.
This issue could be another challenge for the loT.
* System Development
The development of IoT applications for the libraries is at a very
nascent stage. The libraries have to understand and identify where and
how the IoT can be used. Different applications will require different
inputs from the librarians and staff. To create a highly reliable and
accurate system it is important that all the requirements are given in a
highly accurate manner and deep involvement of the librarian and staff
is necessary.
* User Training
Though not much of the information literacy may be required for
smooth running of the IoT in libraries, still the basic training has to
be provided to the staff for IoT's better implementation. The
library staff may not be comfortable to use it in the beginning, so
apart from convincing him/her demonstration tools needs to be created to
automate the assistance to the users.
* Existence of Physical Library
Libraries are already facing problems like less footfall, large use
of ebooks, cut in budget, changed management views, etc. So with this
present scenarios, IoT may come as another problem which may generate
fear in the librarian to adopt it. The fear that IoT may further
aggravate already present challenges may restrict library professionals
to vouch for it. So, IoT has to face already available challenges and
also have to come as a solution and not as another problem to the
libraries existence.
6. CONCLUSIONS
The library professionals are always at the forefront in adopting
the new technologies. They are very smart and active in implementing and
getting benefits of the technology for their work. Some such
technologies are: library automation software, library management tools,
digitisation technology, tools for search and access, preservation
tools, internet, social media, mobile applications, sms, e-mails, etc.
The Library professionals don't leave any stone unturned to use the
technology and serve their patrons.
Now the IoT has emerged and definitely there are applications of it
for the libraries some probable have been mentioned in this article. IoT
will help the libraries and their users in a big way. Even though there
are certain issues which need to be addressed but surely with time as
the technology has emerged, the solutions will also come out. Library
professionals have to think ahead of time which they definitely are.
References
(1.) Internet of Things. Retrieved from
https://en.wikipedia.org/wiki/Internet of Things (accessed on 04.12.15)
(2.) What is Internet of Things. Retrieved from
http://whatis.techtarget.com/definition/Internet-of-Things (accessed on
04.12.15)
(3.) Atzoria, Luigi; lerab, Antonio, & Morabitoc, Giacomo.
(2010) The Internet of Things: A survey. Computer Networks, 54(15),
2787-2805. http://www.sciencedirect.com/science/
article/pii/S1389128610001568
(4.) History of Internet. Retrieved from
http://www.forbes.com/sites/gilpress/2014/06/18/a-very-short-history-of-the-internet-of-things/ (accessed on 14.12.15)
(5.) ITU Report 2005 Retrieved from
https://www.itu.int/net/wsis/tunis/newsroom/stats/The-Internetof-Things-2005.pdf (accessed on 14.12.15)
(6.) Internet of Things Global Standards Initiative. Retrieved
fromhttp://www.itu.int/en/ITUT/gsi/iot/Pages/default.aspx (accessed on
18.12.15)
Mrs Alka Bansal is currently working as Scientist F & Addl
Director at Defence Scientific Information & Documentation Centre.
Her academic qualifications include M.Sc (Mathematics), MLISc both from
University of Delhi, PG Diploma in Journalism and Mass Communication,
and Masters in Journalism. She has more than 22 years experience in the
field of editing, publishing, documentation, knowledge management, and
database development. She is also UGC NET qualified. Her academic
account has about 30 papers to her credit. She has been Editor of
various journals and books.
Mrs Dipti Arora is currently working as Technical Officer
'B' at Defence Scientific Information & Documentation
Centre. Her academic qualifications include M.Sc., and MLISc. She has
more than 15 years experience in the field of editing, publishing,
documentation, knowledge management, and database development. She 20
papers to her credit.
Dr. Alka Suri, Sc 'G', has joined as Director, Defence
Scientific Information and Documentation Centre (DESIDOC), Delhi, on 5
October 2017. Dr Suri obtained BE (Hons) in Electrical and Electronics
Engineering from BITS, Pilani, MTech in Radar and Communication
Engineering from IIT Delhi and PhD in Strategic Management from AMU,
Aligarh. She has vast experience of scientific, administrative and
managerial projects and programmes. She is the recipient of DRDO's
Technology Group Award in 2003 and Best Techno-Managerial
Services/Popular Science Award in 2011.
Alka Bansal *, Dipti Arora **, and Alka Suri ***
* Scientist F, DESIDOC
** Technical Officer C, DESIDOC
*** Director and Scientist G, DESIDOC
Figure 1. Evolution of Internet of Things from internet.
Internet of Boffins 1969-1995
Internet of Geeks 1995-2000
Internet of Masses 2000-2007
Mobile Internet 2007-2011
Internet of Things 2012-beyond
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