Academic Literacy Requirements of Health Professions Programs: Challenges for ESL Students.
Lum, Lillie ; Alqazli, Mahmoud ; Englander, Karen 等
Academic Literacy Requirements of Health Professions Programs: Challenges for ESL Students.
Introduction
The development of student academic literacy is a key component of
higher education in Canada. As early as 1984, Street described it as a
social process. In 2010, Street expanded the definition based on New
Literacy Studies:
An academic literacies approach views the institutions in which
academic practices take place as constituted in, and as sites of,
discourse and power. It sees the literacy demands of the curriculum as
involving a variety of communicative practices, including genres,
fields, and disciplines. (Street, 2010, p. 349)
Academic literacy in its broadest sense is not strictly a cognitive
activity but also includes the interpretation and production of a
variety of texts often within important social contexts. Leki (2007)
defined it as an "activity of interpretation and production of
academic and disciplined-based texts" (p. 3). The level of academic
literacy required of students is unique to individual programs. It
involves, "the special registers and genres of language used in the
learning of academic subject matter in formal schooling contexts"
(Richards & Schmidt, 2013, p. 2). Each held of study is comprised of
the specific terminologies, text types, discourse features, and speech
styles that students must learn. Success in university education
programs is based on students demonstrating a sophisticated level of
literacy encompassing a variety of language skills including reading,
speaking, listening, and writing, which are reflective of academic
scholarship in higher education (Barton & Hamilton, 2000; Geisler,
2013; Lea & Street, 1998).
To succeed in specialized professional undergraduate education,
such as health professions programs, students must master not only
generalized academic literacy (Carter, Ferzli, & Wiebe, 2007) but
also the distinct specialist language of their field (Carter &
Rukholm, 2008; Woodward-Kron, 2008). Without adequate academic literacy
upon completion of university programs, students will experience greater
difficulties in becoming successfully licensed within their chosen
profession. While the fields of English as a Second Language (ESL) and
English for Academic Purposes (EAP) have focused much attention on
supporting non-native English-speaking (NNES) students in their
university endeavors, their English-language learning needs in Canadian
higher education have been under-researched, particularly in highly
competitive health professions programs (as exceptions, see Choi, 2005;
and Donnelly, McKiel, & Hwang, 2009).
In Canada, with its culturally and linguistically diverse
populations, proactive educational strategies are needed to promote
equity and access to higher education (Crossman, 2014). With
globalization and international mobility, the diversity of students in
Canadian universities increased dramatically. NNES students are a
diverse group of students, including international, adult immigrant
students, and the children of new immigrants. More than 350,000
international students were studying in Canada in 2015, a 92% increase
over 7 years earlier (Canadian Bureau for International Education,
2017). Ontario, followed by British Columbia, hosts the highest number
of international students (Ontario Ministry of Education, 2017). A
second group of postsecondary students, although smaller in number,
includes adult immigrants who seek additional higher education as a
career entry pathway (Adamatui-Trache, Anisef, Sweet, & Walters,
2013).
The focus population of this article is the NNES students,
including all adult immigrants participating in postsecondary education,
but excluding Canadian-born children who are most likely to possess
higher levels of English-language ability. The NNES students may not
necessarily be called "immigrants," but they are by definition
foreign-born and entered the country of residence as adults (Sohn,
2016). All of these students may experience challenges in meeting the
academic literacy requirements in Canadian higher education (Roessingh
& Douglas, 2012). Apart from acculturation and social supports,
English fluency is consistently identified as one of the most
influential factors in predicting success or distress among
international students (Dao, Lee, & Chang, 2007) and may have a
similar impact with NNES students.
Although no accurate data exist as to how many apply or
successfully enroll, several studies reveal lower achievement in
educational systems and higher dropout rates for adult immigrant
students (Alvarez & Abriam-Yago, 1993; Choi, 2005; Kanu, 2008). The
vast amount of literature documenting challenges experienced by
international students suggests that immigrant students in professional
education programs are likely to have similar experiences. The
proportion of these categories of students could amount to approximately
44% of the enrollment in some Canadian universities (Roessingh &
Douglas, 2012) and around 40% of university graduates in Canada (Hango,
2014).
Language abilities and literacy requirements are observed to affect
immigrants' full participation in the workplace and higher
education with "about 45% of the foreign-born in the lower literacy
range (level 2 or below), while 16% of the Canadian born were in the
same situation" (Hango, 2014, p. 3). Crossman (2014, p. 3) noted
that despite "the fact that children of immigrants" are more
likely to enter and complete university studies, they may "take
longer to graduate, be placed on academic probation, and be required to
withdraw more often than their monolingual peers." There is an
absence of similar research for adult immigrant students especially in
Canadian professional educational programs.
Study Purpose
There is scarcity in the current literature exploring
students' academic English-language challenges as they proceed from
their initial attempts to enroll and, once accepted, progress into the
chosen programs. How Canadian universities support the transition of
NNES students into specialized fields of study is not well understood.
The implications for language assessment and learning support have
received little attention. Likewise, research on disciplinary language
support or discipline-specific academic literacy in health professions
education (Andre & Graves, 2013), especially at the university
level, is minimal (Lum, 2015). For this study, we endorse the position
of Strange and Cox (2016) who state that "student success is not
solely a matter of individual effort, but also a function of how well
the institution adapts to the needs of each student" (p. 215). With
implications for NNES professionals at the forefront, we took an
institutional view, that is, the overall learning requirements and
supports, to the issues of NNES student success in the health
professions education.
The purpose of this study is to explore academic literacy issues
within health professions' undergraduate education programs of
three major Canadian health professions (medicine, nursing, and
pharmacy) by drawing on two secondary data sources: university websites
and published literature. Admission to these programs is competitive.
Large numbers of applicants with diverse language backgrounds seek
admission but only a small proportion are successful. NNES students may
be unfairly disadvantaged as a result of their inadequate
English-language ability. The primary author's extensive expertise
in health education and research experience identified an increased need
to explore potential support pathways that encompass the entirety of the
academic journey for NNES health professions students in the context of
Canadian undergraduate programs. Looking at the trajectory of NNES
health professions education at the university level holistically, we
would, potentially, see complex interconnectedness between
language-entry requirements, academic-literacy demands, and university
academic supports. In this sense, the article seeks to explore, analyze,
and synthesize these three important elements to explore the potential
support pathways for NNES students in health professions in the context
of Canadian universities. In particular, the article addresses the
following research questions:
Research Question 1: What types of academic literacy demands are
placed on students in three major health education programs (medicine,
nursing, and pharmacy), and how do these differ?
Research Question 2: What level of academic English-language skill
is required for admission to Canadian health professions undergraduate
programs and how is this assessed?
Research Question 3: What are the implications for NNES
students' English-language instruction and institutional learning
supports in order to enhance their discipline-specific academic
literacy?
Methodology
A case study design was used to address the research questions.
This design is suitable to exploring the "real life context"
of a limited number of institutions using a descriptive approach to the
issue of academic literacy demands within health professions education
(Nieswiadomy & Bailey, 2008; Yin, 2009). The design also provides
the opportunity to examine a variety of types of pre-existing evidence
or information sources not previously used in research. The secondary
data consisted of published literature on academic literacy and current
program and institutional data of three highly specialized health
professions programs. The initial data collection occurred during
2015-2016 and was updated in 2017.
Literature Review
An integrative literature review, pertaining to all three
professions, was conducted to establish a baseline for analyses of
website documents. This review allows for surveying broad perceptions of
published information to "deal with mature topics [academic
literacy and academic writing] of which sufficient literature has been
written" (Feak & Swales, 2009, p. 2), yet also allows for
identifying emerging gaps and helps in evaluative analysis (Torraco,
2005). From the literature search, 31 studies were chosen based on
relevancy to research questions with a priority on North American
publications as well as English-speaking countries in the inner circle
(Kachu, 1992): United Kingdom, Australia, New Zealand, and South Africa.
The keywords guiding the searches included academic literacy;
higher education writing tasks/assignments/genres; writing across the
curriculum; discipline specific writing; and writing
challenges/barriers/needs for healthcare professions. The following
themes also guided the searches: writing challenges of NNES learners;
expected learning outcomes of writing programs and courses in
undergraduate health disciplines; effective teaching and learning
strategies to promote writing skills in health professions education;
and any additional educational support. Inclusion criteria consisted of
literature published between 2000 and 2017.
A second source of data included admission information from
Canadian university program websites, referred to only by number to
maintain anonymity. Faculties of Medicine, Nursing, and Pharmacy were
selected as units of analysis. Programs at six large universities across
Canada, in British Columbia, Alberta, Ontario, and the Maritimes, were
chosen to represent a variety of programs in urban areas that were
likely to attract large numbers of immigrant applicants. This purposive
sample, in combination with the comprehensive literature review, forms
the basis of this study (Whittemore & Knafl, 2005). All six
universities feature nursing programs while four institutions offered
Faculties of Pharmacy and Medicine. Only undergraduate programs were
selected for analysis as they provide the basic preparatory education
for licensure in the largest regulated professions in Canada.
Website Data
Data were collected from six different faculty and registrar
website posts. We began by accessing the university home page of each
program and then navigated to the admission requirements available on
the link to the registrar page. Additional documents available through
links on the websites, such as academic calendars, online brochures, and
Frequently Asked Questions (FAQs) were also collected. In order to
obtain more program discipline-specific information about academic
literacy, the next step included accessing each health program website
to obtain any available course descriptions; writing requirements for
each program or course including variety of writing assignments when
stated; and writing supports and online resources.
Data Analyses
A general analytic strategy is recommended as the best way of
contrasting any differences in case study data in order to develop
theoretically significant explanations (Yin, 2009). Data analyses
focused upon developing a contextual understanding of the academic
literacy requirements reported in the literature and within three
different health professions programs with a view to focusing on how
each university understands and talks about academic literacy
expectations of NNES students. There is a specific way academic literacy
is discussed in the literature, and the analysis focused on how or if
the websites incorporate this understanding.
Programs within institutions and between institutions were compared
in order to identify patterns of differences and similarities in
English-language literacy requirements, language assessment procedures,
and writing supports. Inter-rater reliability checks were used for the
website data. A subset of 15% of the website data was randomly selected
and classified by two raters. These results were then compared and
discussed with two additional raters for an inter-rater reliability
rating of 80%.
In order to ensure credibility of the findings, a triangulation
strategy was used during the final data analyses and manuscript
preparation phases. A four-member team consisting of the two principle
investigators and two research assistants worked together to reach
consensus on interpretation and to ensure findings were addressing the
key research questions.
A major limitation of the study design is the lack of distinction
between different types of NNES, that is, international and adult
immigrant students. Each subgroup may experience challenges that are
common or unique to each group. We reported student characteristics when
evident in the published literature. A sample of six health professions
programs was selected for this study although this may not be
representative of all other programs in Canada. An attempt was made to
highlight the common features of these programs while recognizing that
each program and profession has unique characteristics influencing
academic literacy. Further research is needed for these findings to be
generalizable to other professions. Secondary data sources such as
publicly accessible websites only provide limited information about
their program requirements. Examination of actual program materials and
interviews with program faculty would have provided a more nuanced data
set.
Findings
Two sets of findings related to developing an improved
understanding of the academic literacy demands within the three selected
health professions education programs included results from a
comprehensive review of relevant literature and examination of publicly
accessible admissions information on program websites.
I. Literature Review of Academic Literacy Demands in Health
Professions
The current literature focuses upon two types of English-language
requirements in health professions programs: written and oral
communication. Oral communication skills have gained more prominence
with the increased diverse, multicultural nature of the English-speaking
healthcare settings and have been reported to be major challenges for
foreign-trained practitioners in the employment setting (Candlin &
Roger, 2013; Lum, Dowedoff, & Englander, 2016; Sedgewick &
Garner, 2017). Despite its importance, high levels of oral communication
skill are not required within health professions programs and have
received much less attention in the academic literature. The second
type, which more closely addressed academic literacy, was written
English-language skills, and this is the focus of the study (see note
1).
What is the overall purpose of academic writing in higher
education? Historically, academic writing viewed as an important skill
for all university graduates arises from a traditional concept; that of
literacy as a demonstration of autonomous cognitive capacity. It is one
way to distinguish between a literate and non-literate individual
(Barton, Hamilton, & Ivanic, 1993, p. 238). Although this
perspective has not been further explored with empirical research, it is
a commonly held view. More recently, writing assignments across the
curriculum within professional programs are intended to provide students
with the ability to write as would be required in pre- and postgraduate
professional settings (Leki, 2007). Writing is the primary way in which
students demonstrate and are evaluated on their understanding of their
field, and is often the principal means of assessing (and, by extension,
marking) students' progress (Hyland, 2006). Learning how to
productively use and deal with written language "in disciplinarily
approved ways" (Hyland, 2006, p. 38) is crucial to students'
success in their time at university (Zeng, Everett, Glew, &
Salmonson, 2014). Academic writing comprises a large portion of
assessment criteria (Hyland, 2006; Hyland, 2013; Latham & Ahern,
2013).
Taxonomy of Writing Assignments within Three Health Professions
The types of writing requirements within health professions
programs have changed as the professions themselves have evolved. Andre
and Graves (2013) documented changes in the nursing profession in
Canada, identifying three recent developments in theory and practice
that have contributed to the increased attention on academic literacy.
These include (a) reconsideration of the importance of disciplinary
scholarship, (b) a new institutionalized focus on evidence-based (or
evidence-informed) practice as a competency, and (c) an increased
emphasis on reflective practice and on the role of writing-to-learn.
The most comprehensive review of writing assignments was conducted
by Graves, Chaudoir, Ru'aini, & Lasiuk (2009) who found that
nursing students wrote between one and nine writing assignments in any
given course. Thirteen different writing genres were identified, serving
two purposes: (a) promoting reflective thinking (e.g., self-evaluations,
personal goals, journals, and peer evaluations); and (b) essay/report
writing (e.g., discussion papers, reports, outlines, annotated
bibliographies, proposals, field notes, in addition to presentation and
handouts). Assignments focused broadly on "reflective
thinking" and evidence-based synthesis of research.
Academic writing assignments in nursing have been further
classified into three "levels" of progressive difficulty
depending on the degree of complexity of the required cognitive skills
(Gimenez, 2008). Level 1 primarily consists of care plans and
portfolios. Level 2 includes discharge summaries and dissertation
proposals, while level 3 includes argumentative essays and
dissertations. Some written assignments represent two levels, for
example, reflective essays, which are required by all three professions
and reported to be difficult, are spread over levels 1 and 2. Article
reviews and case studies represent levels 2 and 3. According to Gimenez
(2008), level 3 assignments such as critical analysis, evaluating source
material, and providing supporting claims pose the most difficulty for
nursing students. Other types of writing assignments include short
writing assignments, sequential writing assignments, replication of
examples of successful writing, providing peer feedback, and revising
writing assignments in response to faculty or peer feedback (Troxler,
Vann, & Oermann, 2011).
Yanoff and Burg (1988) surveyed types of writing assignments in 100
medical schools in the United States and found 29 different types. The
most important genres reported by the respondents include writing
patient's history, physical examination reports, progress reports
and discharge summaries, clinical or laboratory research, and grant
proposals. Hobson et al. (2002) studied writing tasks of Doctor of
Pharmacy students that revealed that they write 28 types of documents
but the most important ones are in-service presentations, summaries,
patient's case write-up, formulary reviews, and newsletters.
Interestingly, both studies, notwithstanding old, pinpointed a current
gap, that is, there is "[a] need to develop curricula in medical
schools that address the systematic and effective teaching of medical
writing" (Yanoff & Burg, 1988, p. 37). A review of more current
medical literature supports their earlier recommendation.
Reflective practice and writing were identified as common program
requirements in nursing, medical, and pharmacy programs (Lavelle, Ball,
& Maliszewski, 2013; Mann, Gordon, & MacLeod, 2009; Van de Poel
& Gasiore, 2012). Reflective writing is a generic term used for
exploring one's experiences and knowledge in order to develop a
greater awareness of the professional role. It is used by healthcare
practitioners and students "as a tool for revisiting experience
both to learn from it and for the framing of murky, complex problems of
professional practice" (Mann et al., 2009, p. 597). The intention
is to promote analytical responses to intuitive aspects of learning or
clinical experiences and assists with the acculturation of professional
students irrespective of their language or cultural backgrounds.
Ottenberg, Pasalic, Bui, and Pawlina (2016) and Wald, Borkan,
Taylor, Anthony, and Reis (2012) suggest that reflective writing
provides medical students with the opportunity to develop communication
skills and professionalism along with clinical (practice) knowledge.
Reflecting on their learning experience builds capacity for critical
thinking and problem-solving for future situations requiring
deliberation and action in challenging situations (Fischer, Haley,
Saarinen, & Chretien, 2011; Koh, Wong, & Lee, 2014).
Increasingly, reflection is also seen to promote collaborative learning
among peers and colleagues (Biesta, 2007). This type of writing activity
acts as a "bridge" between theory and practice, encouraging
students to imagine what it will be like to care for patients as well as
coping with the stresses of medicine (Lachman & Pawlina, 2006). From
a teaching/learning perspective, reflective assignments provide an
opportunity to identify students with low reflective capacity and for
teachers to provide formative feedback in order to strengthen
students' experiences (Ottenberg et al., 2016).
Pharmacy education also emphasized the importance of reflective
writing. The reflective writing program required students to
"reflect on their patient care experiences to identify, act on, and
evaluate learning opportunities" (Nuffer et al., 2013, p. 8), and
evaluations by students, preceptors, and administrators agreed that
these outcomes were met through the reflective writing activities.
Tsingos, Bosnic-Anticevich, and Smith (2014) reported on the benefits of
reflective writing in an Australian pharmacy program, which provided a
bridge between theoretical knowledge and practice. In addition to
reflective practice and writing in pharmacy, educational strategies such
as blogging and portfolios were recommended.
NNES Writing Challenges
The earlier literature identified the difficulties experienced by
NNES students within nonprofessional general education programs.
Chiseri-Strater (1991) conducted the first detailed study of these
undergraduates in English and other courses and found that they were at
risk of academic failure largely due to difficulties with reading and
writing in English. Carroll (2002) reported that NNES students continued
longer within their programs even if they mastered the requirements of
general writing courses at the beginning stages. Carroll's study
suggests that the "link between general writing courses and writing
across the curriculum is tenuous" (p. 10). Kilbride and
D'Arcangelo (2002) who surveyed the needs of immigrant students at
a Canadian college found that the institution was only partially meeting
NNES student needs, and linguistic needs, in particular, were not being
sufficiently addressed. Language support was found to be the most highly
reported unmet requisite for the 146 students surveyed. In addition,
students, on the whole, felt that, "they did not have access to the
support necessary for their academic success" (Crossman, 2014, p.
40).
Professional education requires not only learning content but each
disciplinary community's specific ways of making meaning and
communicating knowledge. This is true for the native and non-native
English speakers (Fenton-Smith & Frohman, 2013; Ferguson, 2012).
However, the transition of NNES students to a university academic
setting requires their engagement in professional discourse, negotiating
new situations, and knowledge of the textual conventions particular to
the discourse, all of which are difficult to achieve without adequate
language skills (Myles, 2002, p. 2). Internationally educated nursing
aide students in Canada reported difficulties understanding medical
texts that were long and linguistically dense (Duff, Wong, & Early,
2000). These students found challenges with classroom discourse that
contained mixed registers, medical anecdotes, rapid and colloquial
speech, and professional jargon associated with the local culture.
Another language challenge faced by NNES students in general is
vocabulary and lexical richness. The discipline of medicine is dense
with technical and specialized lexicon that adds another layer to the
complexity of input (listening and reading) and, consequently, may
affect the academic writing outcomes. Chung and Nation (2003, cited in
Ferguson, 2012, p. 253) estimated that
technical words, defined as ones with a narrow range of occurrence and
largely unknown in general use, accounted for as much as 37.6 percent
of all word types in an anatomy text as against 16.3 percent of types
in an applied linguistics text.
Diaz-Gilbert (2004) found that NNES students showed a lack of
"fundamental knowledge" of pharmacy and health-related
vocabulary.
Concern was expressed about the quality of writing and critical
thinking demonstrated by students in the health professions generally
(Miller et al., 2015; Rawson et al., 2005; Roberts & Goss, 2009).
However, NNES students encounter additional challenges. Weaver and
Jackson (2011) identified two major areas of difficulty: problems with
understanding course content written in English and expressing their
understanding of that content in English. Crawford and Candlin (2013)
reported that NNES students in nursing programs cited difficulties with
paraphrasing, sentence and paragraph structure, grammar, and the correct
use of transition signals.
Leki (2007) who conducted a longitudinal study of nursing, social
work, and engineering students identified common academic writing
difficulties although the difficulty level was dependent on their basic
English skills and complexity of the written assignments. Students
reported that written English appeared to have no relevance in improving
their oral communication skills nor was there obvious relevance to
practice (Lum, Dowedoff, & Englander, 2016). Academic writing is
time consuming because, in comparison to native speakers, it may take
three to four times longer for NNES students to complete written
assignments (Muller, Arbon, & Gregic, 2015). Patient-care plans and
reflective assignments appeared to be "alien" in the sense
that they did not resemble normal written or spoken English.
Within nursing programs and most likely in medicine and pharmacy as
well, the lack of adequate linguistic skills has been linked to a slower
progression through degree programs, higher amounts of frustration, and
greater difficulties in completing degree requirements (Alvarez &
Abriam-Yago, 1993; Donnelly, McKiel, & Hwang, 2009; Murray, 2011,
2012). Second-language nursing and midwifery students found it difficult
to use language to establish a clear relationship between the focus of
the assignment question and their response to the assignment itself
(Gimenez, 2012). This linguistic difficulty is often exacerbated by an
uncertainty regarding the meaning of the essay question or what the
lecturer expects to be the correct answer (ibid, p. 160).
II. Health Professions Programs: English-Language Admission
Requirements
Examination of six health professions programs' websites
revealed that all programs required evidence of language proficiency to
obtain entry. Assessment approaches include (a) standardized test scores
from recognized English-testing organizations; or (b) previous secondary
school education or education in accredited postsecondary institutions
in English-speaking countries; or (c) the completion of a
university-approved English course. We note that there were as many as
nine different methods of demonstrating proficiency in the case of one
institution (Institution 5).
Standardized Language Tests
Standardized language tests are skills-based tests that feature
writing, listening, speaking, and reading sections or "language
bands." Two tests frequently used for admission purposes globally
include the International English Language Testing System (IELTS) and
Test of English as a Foreign Language (TOEFL). The language tests for
all six institutions are displayed in Table 1.
According to Educational Testing Service (ETS), the TOEFL test can
be completed using Internet-based (TOEFL iBT) or paper-based testing
formats. Most formats of the test are accepted by some institutions
(Institutions 1, 4, 5, 6). The TOEFL iBT, which is the most common
format, has a highest score of 120, and most universities required
scores ranging from 86 to 100 (ETS, 2015), with the majority of
universities requiring an 89 or 90 (Institutions 2, 3, 4, 5). An
additional requirement included no scores less than 20-22 out of a
maximum of 30 points in any section (Table 1). In terms of
language-proficiency standardized tests for a specific program, only
Institution 2 specified a minimum score for speaking to be 26 or more
TOEFL iBT or 7.5 IELTS for nursing, medicine, or pharmacy.
Prior Education in English
An alternative method to establish English proficiency consisted of
records of prior education in English at secondary schools or recognized
universities or colleges in the immigrant's home country. Some
require 3 to 4 years of postsecondary education either in countries
where English is the primary language or in schools where the
predominant language is English, but other institutions required much
less. Each institution provided a list of "approved" source
countries. However, these also varied between institutions.
Alternatively, completing 3 or 4 years of high school in English can
also negate an applicant's need for a standardized test score
(Table 2). Applicants can provide a proof of language proficiency by
demonstrating a prior education in an English-speaking country for at
least 3 or more years of full-time studies in five institutions and one
that required 6 years (Table 2).
University-Approved Language Course
Completion of a university-approved general English-language course
in Canada was another means of supporting language proficiency. Each
program described a potential course offered by the institution or
through affiliates. Some of these courses required a minimum passing
grade in order to be credited (Institution 6). A conditional acceptance
was available if applicants had completed a bridging program such as EAP
(Institutions 3 and 5).
Written Submissions
Two programs required a written submission to accompany the
application. One required a 1,500-word personal essay (Institution 3).
Another required a timed writing (30 minutes) activity accompanied by an
interview (Institution 5). Institution 4 provides a self-assessment
language questionnaire, which is not program specific, to be completed
prior to applying or postadmission.
Focused Writing Components Within Programs
Only Institution 4 offered two English course options as part of
its nursing curriculum. Writing skills were not indicated as part of the
curriculum in any of the other course descriptions. In the five other
university Faculties of Nursing, skills that could involve writing such
as critical thinking, research, and problem-solving were listed in
course descriptions but there was no indication that writing skills were
taught explicitly as part of the curriculum.
Faculty of Pharmacy course descriptions were similar across all
institutions, and all focused on the topic-specific content. Two
institutions indicated that students would develop writing skills
(Institution 1 and 3) including business writing skills (Institution 1).
At Institution 3, writing skills were included in one course in both
second and third years. There was no information concerning English
courses.
Language Learning Support-Writing Centres
Writing centres were available in all universities. However, these
services are rarely discipline-specific with the exception of one
institution that has a writing centre dedicated to the health sciences,
including nursing and pharmacy. Institution (2) offered a writing centre
for all students as well as an additional centre designed specifically
for ESL students. The most comprehensive writing support (Institution 1)
was offered through both the undergraduate colleges and through their
individual faculties. In addition, Institution 6 offered a
writing-across-the-curriculum (WAC) webpage with resources such as
example essays for specific programs. Nursing and pharmacy papers were
included in the list of examples.
Writing Centres provided a wide variety of online resources
available to students. Resources include portable document format (PDF)
documents on topics such as American Psychological Association (APA)
format and on writing genres such as essays, annotated bibliographies,
and proposals as well as grammar and writing style (Institutions 1, 2,
and 3). Online tutorials were also available (Institution 5).
Institution 4 offered a convenient link to such resources through the
faculty homepage. No similar information was available for medical
programs.
Discussion
This study illustrated that NNES students may encounter significant
academic literacy challenges at various stages of professional education
from pre-admission through the post-admission phase. The findings
suggest that two major language-related problems may exist. Current
minimum English-language admission requirements, that is, competency
levels, of the three health professions programs do not appear to be
adequately robust to support prospective NNES students' ability to
address the intensive academic writing requirements of these programs.
What was not clear from the program websites was how the language
standards were determined and whether there was any subsequent
evaluation as to the effectiveness of these standards. It is unclear as
to how the various methods of assessing the current language competence
actually address the program curriculum. Although the minimum language
benchmarks are commonly used, the adequacy of these levels needs to be
reconsidered. Furthermore, as reported in the literature, the types of
writing assignments within programs are highly specialized to the local
professional culture and profession and may be particularly difficult
for NNES students who must learn both the technical and sociocultural
aspects of academic language.
Reliance on a variety of prior ESL courses and standardized
language-proficiency tests in order to assess applicants'
English-language competency may also be problematic. With increased
globalization and internationalization of university student
populations, language test results have become commonplace in the
applicant selection process in many English-speaking countries
(Hawthorne, Minas, & Singh, 2004). Cheng (2015) and Fox, Cheng, and
Zumbo (2014) note that standardized language tests such as TOEFL and
IELTS have become ever more pervasive and used more widely as
decision-making tools but they caution that these tests may not
accurately reflect students' actual language ability within the
academic context of professional programs. Current standardized tests
only assess applicants' general level of ability within each skill
category and, thus, raise questions about the reliability of these
scores in determining NNES learners' readiness for undergraduate
health professions programs (Tannenbaum & Wylie, 2008). The use of
profession-specific language tests and/or other strategies is needed but
currently this is not a common program admissions practice.
Sedgewick and Garner (2017) argued that standardized,
non-profession-specific tests such as IELTS are inadequate in assessing
applicants' oral communication ability to practice competently or
safely in nursing practice in the United Kingdom due to lower levels of
socio-pragmatic competence. The ability to converse and express meaning
that is only implicit, appropriate, and comprehensible to a particular
social context is essential to professional discourse and to engage in
safe practice (Jeffries et al., 2018; O'Neill, Buck-endahl, Plake,
& Taylor, 2007). All health professionals not only require the
ability to use technical and everyday language but must also possess
considerable cultural and pragmatic knowledge and competence, that is,
social capital, so that they can use appropriate registers to
communicate with a range of health professionals, patients, and their
families (Sedgewick & Garner, 2018, p. 55). Although these
requirements have been identified in oral professional communication
within the practice setting, it is reasonable to expect that similar
expectations would also apply to academic professional writing within
these specialized programs. Lum et al. (2014) drew similar conclusions
about internationally educated nurses in Canada who reported
considerable difficulty in learning oral socio-pragmatic language skills
within undergraduate bridging education programs.
Pre- and post-admission language requirements need to include
strategies to promote the development of the cultural capital necessary
for academic literacy. In light of the apparent challenges experienced
by NNES students within health professions, post-admission language
testing also needs to be considered. Fox, Haggerty, and Artemeva (2017)
suggest that this information could help mitigate risks to academic
literacy as these students progress through the program while providing
individualized student-specific language supports.
The literature review affirms that successful students must master
not simply a generalized academic writing skill but discipline-specific
writing; that is, "writing that reflects the writing conventions of
the discipline, refers to the relevant literature, and ultimately
enables a writer to assume membership in a particular discourse
community" (Carter & Rukholm, 2008, p. 134; Ferguson, 2012;
Wette & Hawken, 2016). Jeffries et al. (2018) stressed the
importance of critical thinking in clinical nursing practice and its
strong relationship with academic writing skills. Critical thinking is
discipline-specific and needs to be taught as discipline-specific
literacy genres. All three health professions emphasize the importance
of written reflections, critical thinking, and case studies. These
writing tasks constitute higher order cognitive and tertiary level
academic literacy that must be developed in tandem with learning the
advanced and technical English required by higher education (Crawford
& Candlin, 2013; Jeffries et al., 2018). These academic writing
assignments are perceived to have a tangible impact on students'
academic success and their competence to practice in their respective
professions.
Reflective writing assignments being required in all three
professions was illuminating. Leki (2007) and Ottenberg et al. (2016)
suggest that reflective writing provides students the opportunity to
learn about the professional context. If writing is socially embedded
and viewed as a response to given social contexts, the challenge for
faculty is that writing assignments need to accurately reflect the
actual realities of professional practice. Often, the context of the
workplace does not exist in the classroom. In many cases, students are
asked to produce school genres that are invented and that the faculty
have neither seen nor written. Genres that students learned in their
majors were academic versions of professional writing and not usually
the kind of writing that might be expected in professional practice
(Leki, 2007).
Of the three health professions, nursing conducted the majority of
research into student writing needs, particularly the demands for
writing. This is an important contribution and could serve as a model
for similar work to be conducted in pharmacy and medical education.
Pharmacy and medicine may require similar levels or types of academic
literacy implying that their NNES students may need additional language
support.
This review of the literature and websites indicates that the
development of academic literacy may be more time- and energy-consuming
for NNES students, largely due to the potential disconnect between
program-entry requirements, lack of familiarity with local cultural and
professional norms, and often time-unrealistic expectations regarding
language development within programs (Carroll, 2002; Grossman, 2014).
Students are routinely evaluated on the basis of their understanding of
their academic community's expectations and practices. Failure to
meet expectations of academic communication may result in poor marks,
discouragement, and even academic failure (Leki, 2007; Sohn, 2016).
To become a successful participant in the community of their
academic discipline, students must learn this community's
communicative currency: the norms, standards, procedures, and linguistic
forms that constitute academic discourse. The challenges are compounded
by current views of academic socialization, which views "academic
socialization (into a profession) as the student's responsibility,
rather than a joint enterprise" (Van Poel & Gasiore, 2012, p.
294). While the expectations, customs, and language of each
discipline's academic culture are often self-evident to its
established members (i.e., academic staff), this is not usually the case
for students. Because they need to learn not only language skills but
also the social/cultural context of their professional discipline, a
self-efficacy approach is needed. This approach to instruction is one
that targets awareness, knowledge, skills, and related affect as a means
of socializing students into the norms, values, and expectations of
academic discourse. Academic staff as well as students share the
responsibility for clarifying expectations and making adjustments where
necessary. Faculty need to consider the actual benefits of writing
assignments and ways to make them less difficult. Clarifying the exact
purpose of assignments, providing explicit guidelines, sample papers,
and opportunities to write multiple drafts would promote more success
for NNES students.
As documented in the literature, the provision of learning supports
to promote academic literacy for the duration of health professions
education programs would be of benefit in enhancing NNES student success
(Crossman, 2014). The use of online writing tutorials has been
recommended for nursing students (Roberts & Goss, 2009; Stevens et
al., 2014). In this study, the availability of academic writing support,
either at the program or institutional levels, for health professions
students varied between professions and institutions. However, based
upon these findings, its ability to meet discipline-specific demands of
the health professions for NNES students is unclear.
Keefe and Shi (2017) suggest that content-based EAP programs
addressing written and oral academic language deficiencies are of
benefit to international students prior to entry to discipline-specific
courses. For first-year architecture students in Australia,
content-linked tutorials were beneficial in learning
disciplinary-specific English (Baik & Greig, 2009). These learning
strategies would most likely benefit NNES health professions students as
well.
As required by program language requirements, most NNES writers may
have advanced or reasonably adequate knowledge of basic English grammar
and lexicon. However, their writing products, although grammatically
correct, may sound unnatural and foreign within the local academic or
professional context. In light of the highly specialized texts required
in professional writing, Al Hassan & Wood (2015) reported the
benefits of the use of formulaic sequences for economic students and its
potential application in other disciplines in order to augment
students' linguistic repertoire. As Lewis (2000) suggests, "in
academic writing, where the focus is almost exclusively on accurate
communication of information, among colleagues with a shared background
in a particular topic, standard words, phrases, collocations and other
chunks are an essential prerequisite for effective communication"
(p. 189). In order to promote greater success in reflective writing,
teaching students how to use common formulaic sequences such as
self-reflective statements, behavioural and attitudinal descriptors, and
concluding arguments is recommended. This is essential as the NNES
students are unlikely to have acquired these in generic English-language
courses because each academic discipline has a high frequency of lexical
sets (Ellis, Simpson-Vlach, & Maynard, 2008).
Finally, we note the possible connection between computer and
academic literacy. English-language requirements and related information
on the selected Canadian health professions' program websites
illustrated that there was an attempt to provide comprehensive and easy
access to information, especially for NNES applicants. However, locating
this information on the websites was surprisingly difficult.
Specifically, information about admission requirements, learning
expectations, and program course description varied in quality and
website organization. Accessing and comprehending this key information
required substantial amounts of digital and technological skill, effort,
and time. It also required an understanding of the structure of program
sites in order to access specific information such as FAQs, academic
calendars, and so forth. The level of English language and computer
literacy required to access and understand online program information
may prevent NNES applicants from fully understanding program
requirements (Lum, Vu, & Sharawy, 2015).
Conclusion
The academic literacy demands within large health professions
programs such as medicine, nursing, and pharmacy are specialized,
requiring their students to possess a high level of general English
literacy as well as discipline-specific language skill and knowledge.
Because academic literacies are embedded in specific academic contexts,
an increased understanding of the "particular ways of constructing
meaning, making judgments and determining what counts as valuable
knowledge reflecting tacit beliefs and values within these
programs" contributes to improved higher education programs (Tapp,
2015, p. 714). The process of developing academic literacy, through a
variety of discipline-specific writing assignments, is a key
socialization strategy to prepare health professions students to enter
practice in employment settings. Illustrating the significance of these
assignments, especially reflective writing, which may have been
previously unrecognized, is a major contribution of this study to health
professions education.
There is an interconnected role between admission proficiencies,
students' English academic literacy development, and program
learning experiences. Admission policies, especially those concerning
English-language ability, represent institutional and program "gate
keeping" strategies to ensure that prospective students have the
required academic and linguistic ability to be successful (Parmar et
al., 2015; Pill & McNamara, 2016). This study suggests that current
admission requirements may be too low or incongruent with the higher
levels of literacy expected within specialized programs. Further
research is needed to determine the relationship, if any, between higher
completion rates (and eventual licensure) and the initial language entry
requirements of the three professions.
The overwhelming research evidence indicates that even when meeting
the pre-admission language requirements, further language support is
essential if they are NNES students. Tapp (2015) concluded that
undergraduate students find the development of academic literacy to be
difficult and that universities have a responsibility to provide access
to contextualized academic literacy practices (p. 715). If this is the
case, higher education institutions and educators need to adopt a more
transparent, comprehensive approach, which includes making learning
expectations more explicit as well as the provision of effective
teaching and learning supports, especially for those with language
challenges. As discipline-specific writing support carries the most
efficacy for students (Bazerman, Adair, & Debora, 2005; Gimenez,
2008), further investigation is needed to understand to what degree and
with what efficacy institutional or individual faculty efforts are
supporting students' writing development in the health professions
education in Canada.
Note
1. A matrix table of the literature review is available from the
authors.
Acknowledgement
The research described in the article was funded by the Canadian
Social Sciences and Humanities Research Council (SSHRC) in 2015. We
thank the two research assistants, J. Moore and M. Alqazli, for their
contribution to the conduction of this study and the anonymous reviewers
for their valuable comments on an earlier draft.
The Authors
Lillie hum, RN, PhD, is a professor in the York University Faculty
of Health. Her research focuses on the English-language challenges
associated with the labour market integration of internationally
educated professionals in Canada.
Mahmoud Alqazli is a doctoral candidate in the York University
Department of Languages, Literatures and Linguistics, focusing on the
literacy challenges of NNES students in health professions programs.
Karen Englander, PhD, is a consultant specializing in academic
English literacy in the science disciplines.
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http://dx.doi.org/10.18806/tesl.v35i1.1282
Table 1
Standardized Language Tests and Minimum Scores
Institution 1 Institution 2
Proficiency Pharmacy Nursing Medicine Pharmacy Nursing Medicine
tests (*)
TOEFLiBT T 100 100 100 -- 89 --
S 20 20 20 -- -- --
W 22 22 22 -- -- --
L 20 20 20 -- -- --
R 20 20 20 -- -- --
IELTS T 6.5 6.5 6.5 -- 7 --
S 6 6 6 -- 7 --
W 6 6 6 -- 6 --
L 6 6 6 -- 6 --
R 6 6 6 -- 6 --
CAE T B B B -- -- --
CPE T C C C -- -- --
CAEL T 70 70 70 -- -- --
CanTEST T 4.5 4.5 4.5 -- -- --
MELAB T 85 85 85 -- -- --
PTE T -- -- -- -- -- --
Institution 3 Institution 4
Proficiency Pharmacy Nursing Medicine Pharmacy Nursing Medicine
tests (*)
TOEFLiBT 90 90 90 -- 90 --
20 20 20 -- 20 --
20 20 20 -- 20 --
20 20 20 -- 20 --
20 20 20 -- 20 --
IELTS 6.5 6.5 6.5 -- 6.5 --
6 6 6 -- 6 --
6 6 6 -- 6 --
6 6 6 -- 6 --
6 6 6 -- 6 --
CAE -- -- -- -- B B
CPE C C C -- -- --
CAEL 70 70 70 -- 70 --
CanTEST 4.5 4.5 4.5 -- -- --
MELAB 81 81 81 -- 90 --
PTE 81 81 81 -- -- --
Institution 5 Institution 6
Proficiency Pharmacy Nursing Medicine Pharmacy Nursing Medicine
tests (*)
TOEFLiBT 90 90 90 90 90 90
21 21 21 26 26 26
21 21 21 21 21 21
22 22 22 21 21 21
22 22 22 21 21 21
IELTS 6.5 6.5 6.5 6.5 6.5 6.5
6 6 6 7.5 7.5 7.5
6 6 6 5.5 5.5 5.5
6 6 6 5.5 5.5 5.5
6 6 6 5.5 5.5 5.5
CAE B B B B B B
CPE C C C C C C
CAEL 60 60 60 70 70 70
CanTEST -- -- -- 4.5 4.5 4.5
MELAB 85 85 85 85 85 85
PTE 65 65 65 61 61 61
Note. (*) Proficiency Tests:
TOEFL iBT = Test of English as a Foreign Language; IELTS Academic =
International English Language Testing System; CAE = Certificate in
Advanced English, also known as Cambridge English: Advanced; CPE =
Certificate of Proficiency in English, also known as Cambridge English:
Proficiency; CAEL = Canadian Academic English Language assessment;
CanTEST = Canadian Test of English for Scholars and Trainees; MELAB
= Michigan English Assessment Battery; PTE (Academic) = Pearson Test of
English Academic.
(--) indicates that data are not available in the institution's website.
(T = total; S = speaking; W = writing; L = listening; R = reading)
Table 2
Additional Methods to Establish English-Language Proficiency
Institution 1
Prior education 4+years; Canadian institution or
in English other English-speaking country
Course Successful completion of the
completion Academic English Level course
Conditional Completion of the university
admission bridging program
options
Institution 2
Prior education 4 years Canadian high school or
in English 1 year university in accredited
program
Course --
completion
Conditional Completion of English-language
admission training at the university
options
Institution 3
Prior education 3 years in English-language
in English institution
Course Complete two English for academic
completion purposes (EAP) offered at the
university
Conditional Complete an ESL program
admission
options
Institution 4
Prior education 4 years; Canadian institution
in English or 4 or higher on Advanced
Placement English or IB level
Course Completion of 1.5 or more units
completion of transfer credit for university-
level English courses
Conditional University admission
admission preparation programs
options
Institution 5
Prior education 4+years at English A1 or 2 in
in English international BA; 3+years in
Canadian institution
Course --
completion
Conditional English-language preparation
admission program
options
Institution 6
Prior education 3+years outside Canada in English-
in English speaking institution
Course 6 credits of transferable university-
completion level English Language and Literature
completed at a postsecondary
institution where English is the
language of instruction (B grade or
better)
Conditional University admission preparation
admission programs
options
Institution 1
Pharmacy Nursing Medicine
Written x x personal
submissions essay
Interviews
MMI (*) [square root of (term)] x [square root of (term)]
2
Pharmacy Nursing Medicine
Written -- x -- x
submissions
Interviews
MMI (*) -- x -- [square root of (term)]
3
Pharmacy Nursing Medicine
Written x 1,500 words
submissions personal
essay
Interviews
MMI (*) x [square root of (term)]
4
Pharmacy Nursing
Written x x x
submissions
Interviews
MMI (*) V x [square root of (term)]
5
Medicine Pharmacy Nursing
Written x x
submissions
Interviews
MMI (*) -- [square root of (term)]
Medicine
Timed
writing x
Written (30 m)
submissions
--
Interviews [square root of (term)] On-line
MMI (*)
6
Pharmacy Nursing Medicine
Written x x
submissions
Interviews
MMI (*) x [square root of (term)]
Note: (*) MMI (multiple-mini interview); (-- = not applicable; x = not
required); ESL = English as a Second Language.
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