其他摘要：mrmalki@taibahu.edu.sa This paper examining the main tacit knowledge transferring processes and sub-processes that may affect on enterprise systems projects success. Authors proposed a conceptual framework contain five tacit knowledge transferring processes: readiness to share, readiness to receive, transmission channels, tacit knowledge transfer, and substantiation. The sample consists of enterprise systems specialist and IT project managers. A fuzzy set Qualitative Comparative Analysis (fsQCA) were adopted to observe the higher coverage causal configurations sub-processes affect on each process. The results confirm that the nine sub-processes (trust, face to face interaction, knowledge absorption, training, motivation, ability, relationship, instructions, and documents) - sequentially-are the most critical configurations for transferring tacit knowledge processes to success enterprise systems projects.
