期刊名称：International Journal of Advanced Computer Science and Applications(IJACSA)
印刷版ISSN：2158-107X
电子版ISSN：2156-5570
出版年度：2019
卷号：10
期号：4
页码：419-424
DOI：10.14569/IJACSA.2019.0100451
出版社：Science and Information Society (SAI)
摘要：This paper aims to propose a methodology for evaluating information system success. It is based on two main fields, which are formal concept analysis and multi criteria decision-making methods. A framework whose main objective is to visualize the synchronization between company processes and information system indicators via process mapping and formal concept analysis exploited the methodology. Moreover, owing to the application of multi criteria decision-making methods, we can rank the information system among the others system for the purpose to ameliorate system performance. In practice, we apply the steps of this framework on a Moroccan bank by choosing a combination of processes and indicators.
关键词：Formal concept analysis; process; multi criteria; indicator; evaluation
