文章基本信息

标题：The Development And Validation Of An End-User Satisfaction Measure In A Student Laptop Environment
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作者：Sung Kim ; Juan ; Jon Kalinowski 等
期刊名称：American Journal of Business Education
电子版ISSN：1942-2512
出版年度：2014
卷号：7
期号：2
页码：157-170
DOI：10.19030/ajbe.v7i2.8475
语种：English
出版社：Clute Institute for Academic Research
摘要：The purpose of this paper is to present the development and validation of a measurement model for student user satisfaction in a laptop environment. Using a quasi Delphi method in addition to contributions from prior research we used EFA and CFA (LISREL) to identify a five factor (14 item) measurement model that best fit the data. The structural model identified two factors related to overall student satisfaction. Suggestions and implications for how to use this measure are provided.
关键词：End-Users Satisfaction;Laptop Initiative;Confirmatory Factor Analysis;Instrument Development
其他关键词：End-Users Satisfaction;Laptop Initiative;Confirmatory Factor Analysis;Instrument Development