期刊名称：Journal of Theoretical and Applied Information Technology
印刷版ISSN：1992-8645
电子版ISSN：1817-3195
出版年度：2018
卷号：96
期号：19
出版社：Journal of Theoretical and Applied
摘要：Nowadays, many government institutions are competing to increase the quality of public services being provided. Unfortunately, they more emphasized on technology side rather than on citizens side. During this e-Government initiative felt less involving the user as a result of the system designed less match with the expectations of users so that the level of adoption is low. T-Government or e-Gov 2.0 as a new generation of e-Government or Citizen Centric Government has a key element of citizen or user involvement in policy formulation. The objective of T-Government is to encourage more open and transparent government, in which the public has a greater role in e-Government initiatives. But unfortunately, the application of T-Government is still very limited. This study aims to determine the level of citizen adoption of e-Government as a picture of readiness towards the application of T-Government in Indonesia. The method used is a survey where the questionnaire is distributed electronically. The results of the study show two main parts of the level of citizen use of e-Government services and citizen perceptions related to e-participation. Key demographic findings are consistent with previous research that e-Government users in general do not come from category such as old age, low educated, low income and female. Based on the level of technology readiness, citizens can be said quite ready because the majority of respondents (90%) have Internet access from home. Citizens can also be considered as experienced users as more than 60% of respondents have used the Internet for more than 10 years. This is in line with the highly citizen interest in e-participation by 90%, although only about 40% of respondents said they had been involved in e-participation. The results of the analysis can be used as a basis to desaign T-Government based on user needs.
关键词：e-Gov 2.0; Citizen; Readiness; ELR; Transformational; Government
