期刊名称：Journal of Theoretical and Applied Information Technology
印刷版ISSN：1992-8645
电子版ISSN：1817-3195
出版年度：2018
卷号：96
期号：24
出版社：Journal of Theoretical and Applied
摘要：The existence of Small Medium Enterprise (SME) has become a support and has a major influence on Indonesia's economic growth. Furthermore, the general problems and challenges of SMEs in several cities in Indonesia are lack of knowledge and low competitiveness. There were 57.8 million SME practitioners in Indonesia, with employment of 114 million people. Therefore, the purpose of this study was to determine the role of information technology (IT) on knowledge management applied by SME actors in Batam City, Riau Islands, Indonesia. This study involved 30 of 1006 SMEs in the entire city of Batam Kepri, Indonesia with 5 types of businesses including industry, services, trade, fisheries, plantations, agriculture, and livestock. The method used is multiple regression analysis with T-Test and F Model Test. Researchers want to assess the influence of information technology variables through IT knowledge, IT Operations, and IT Infrastructure variables on knowledge management in SME. The results of this study show at the 0.05 level of significance IT knowledge, IT Operations, and IT Infrastructure has a positive and significant effect on knowledge management. The results of the descriptive analysis state that the Acquisition and/or development of knowledge provides the largest contribution in the application of knowledge management for SMEs in Batam City.
关键词：IT knowledge; IT operations; IT Infrastructure; Knowledge Management; Small Medium Enterprise
