出版社:International Association for Computer Information Systems
摘要:Coined by Gross (1964) and popularized by Toffler (1970) and Carr (2010), information overload represents anoverwhelming bombardment of digital information that often substantiates underpinnings of continuous mentalstress, anxiety, and distraction caused by a combination of queued info glut and incessant interruptions. But it wasthe advent of the World Wide Web in 1989 (Berners-Lee, 2000) and the onset of ubiquitous connectivity that turnedinformation overload into a daunting and even debilitating phenomenon. Informationists have written extensivelyabout the corporate manifestation of info glut in the workplace requiring agile mitigation strategies to retainknowledge workers and managers. And a new Pew Report (Dec. 2016) disclosed positive results that users arediscovering their own ways to ameliorate the tensions of today’s information-saturated-world when organizationsplace high demands on employees. However, this research represents a pragmatic approach to understanding thepresent environment of organizational information overload. The professional employees and managers of a largeUS global corporation were studied for coping strategy feedback regarding an infinite and unwieldy informationglut; results were analyzed for successful or failed remedies set-forth by employers; and then findings werecompared to the Pew Report results to assess the current state of infomania (Ferrarini, 1984) in the workplace.
关键词:information overload; infomania; digital agility; context collapse; culture shock