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  • 标题:Usability measurement of telecommunications testing website PT. Telkom Indonesia using user centered design
  • 本地全文:下载
  • 作者:Purwaningsih Ratna ; Prastawa Heru ; Haedy Puspitasari Anggita
  • 期刊名称:E3S Web of Conferences
  • 印刷版ISSN:2267-1242
  • 电子版ISSN:2267-1242
  • 出版年度:2018
  • 卷号:73
  • 页码:1-5
  • DOI:10.1051/e3sconf/20187308008
  • 出版社:EDP Sciences
  • 摘要:The telecommunication testing website developed and manage by PT Telekomunikasi Indonesia which aims to enable admin and customer to do the online test for their product. Online test save time and cost of testing. Some website functions found out did not operate effectively and efficiently. Usability Testing using User Centered Design (UCD) method is a research instruments in the form of draft interview, task scenario, and questionnaire. Variables used are Completion rate and Error to assess Website effectiveness, Task Time variable to assess website efficiency, and Satisfaction score variables by subjective questionnaire. Result of WEBUSE questionnaire, usability of website is 0.5825 categorized as moderate usability level (0.4
  • 其他摘要:The telecommunication testing website developed and manage by PT Telekomunikasi Indonesia which aims to enable admin and customer to do the online test for their product. Online test save time and cost of testing. Some website functions found out did not operate effectively and efficiently. Usability Testing using User Centered Design (UCD) method is a research instruments in the form of draft interview, task scenario, and questionnaire. Variables used are Completion rate and Error to assess Website effectiveness, Task Time variable to assess website efficiency, and Satisfaction score variables by subjective questionnaire. Result of WEBUSE questionnaire, usability of website is 0.5825 categorized as moderate usability level (0.4
  • 关键词:website; usability testing; UCD; WEBUSE.
  • 其他关键词:website ; usability testing ; UCD ; WEBUSE
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