文章基本信息
- 标题：IDC Research Shows 80% of Asia/Pacific Banks Still Create Inconsistent, Unpredictable Customer Experiences
- 本地全文：下载
- 作者：Michael Araneta ; Alvin Afuang ; Sneha Kapoor 等
- 期刊名称：Computer Industry Report
- 印刷版ISSN：0889-082X
- 出版年度：2017
- 期号：Aug
- 出版社：International Data Corporation
- 摘要：Critical for banks to understand and engage customers real time and in an adaptive self-sustaining way
