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  • 标题:The Role of Universities' Electronic Management in Achieving Organizational Excellence: Example of Al Hussein Bin Talal University
  • 本地全文:下载
  • 作者:Dima Waswas ; Mustafa Jwaifell
  • 期刊名称:World Journal of Education
  • 印刷版ISSN:1925-0746
  • 电子版ISSN:1925-0754
  • 出版年度:2019
  • 卷号:9
  • 期号:3
  • 页码:53-66
  • DOI:10.5430/wje.v9n3p53
  • 出版社:Sciedu Press
  • 摘要:The study aimed at identifying the level of applying electronic management and the organizational excellence at Al-Hussein Bin Talal University (AHU). It also attempted to predict the organizational excellence level through the degree of applying electronic management. The study sample consisted of (249) administration members (academic managers, managers) at AHU. The study tool considered two sections: the first concerned measuring the level of applying electronic management with regard to three dimensions (administrative, materialistic, and technical); the second concerned identifying the organizational excellence level with regard to three dimensions (leadership excellence of university management, human staff excellence, and services excellence). A descriptive methodology was used to accomplish the study objectives. The study results showed that the level of applying electronic management at AHU is average with regard to administrative and technical dimensions, while it is poor regarding the materialistic dimension. It also revealed that the level of organizational excellence is average on the leadership excellence dimension but poor on human staff excellence and services excellence dimensions. The study includes detailed analysis of the classified variables (work position, experience years, work place). Linear regression analysis also showed that the level of organizational excellence achievement's degree can be predicted through identifying the degree level of applying electronic management at AHU.
  • 关键词:electronic management; organizational excellence; Al Hussein Bin Talal University
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