期刊名称：Revista Electrónica de Investigación y Docencia (REID)
印刷版ISSN：1989-2446
出版年度：2019
期号：22
页码：55-68
DOI：10.17561/reid.n22.4
出版社：Revista Electrónica de Investigación y Docencia (REID)
摘要：Developing a satisfaction survey is important for the development of quality education. The notion of the conception of students in regard to the educational institution they chose to pursue their academic career is an essential condition for the construction of a solid higher education. The objective of this work was to investigate how the state of the satisfaction levels of the students of the Administration Career of the Center of Legal and Social Sciences of the Federal University of Campina Grande (CCJS / UFCG), in the Brazilian state of Paraíba 31 questions about satisfaction were applied, inquiring about various aspects related to the academic life of 134 students of said career. In this questionnaire, a Likert scale was used with five options, which varied between nothing satisfied and totally satisfied. Among the results obtained, the highest satisfaction index is represented by the security offered by the institution, with 83%, and the diversity of extracurricular activities presented the highest index of dissatisfaction, reaching 40%. It was evidenced, therefore, that the satisfaction of the students of this career is shown, in a general way, as positive, paying special attention to some aspects that must be perfected.
