摘要:Knowledge has become an increasingly important determinant of competitiveness for the local
governments. The purpose of this paper was to explore the existence of knowledge management
(KM) in Serbian local government (LG) and to identify and analyzes processes and infrastructure
that supports KM practices. The paper consists of two parts; the first part covers comprehensive
literature review that summarizes the existing research done on the subject of knowledge
management in public sector in order to put research in context and to highlight the contribution of
this paper to the existing body of knowledge. The second part consists of empirical research
conducted to get a preview of the current state of the KM practice in Serbian local government. There
were several important findings regarding KM practices in Serbian LGs identified in the study, i.e.,
public servants have a positive attitude toward KM concept; KM activities are mostly technology
supported; KM is perceived as a management priority; there is not any formal attribution of
responsibility for knowledge practice to executive staff, human resource unit or IT unit, neither any
mention of knowledge capacity development in strategies or plans of LGs. Finally, the results of this
research study provide valuable guidance for future research for both academics and practitioners.
关键词:кnowledge management; knowledge management processes; local government