摘要：Variation exists in all processes. There is not even a single process that is completely true. Measuring
the trueness of the process is itself a process which can also imitate the process variation.
Therefore, measurement system should be strong enough to wager on the trueness of the process.
This paper is an attempt to indicate the true method and substantiate the use of measurement system
analysis (MSA) by using it in two different environments i.e. in manufacturing as well as process
industry. Also, a comparison among various analyzing techniques has been drawn for authenticating
the candid method followed by an evaluation using fuzzy TOPSIS for authenticating the results
of comparison. The organization’s type, also, strongly influences the performance of MSA as revealed
in the conclusion of the article. The results calculated by various methods and in both environments
were discussed and as a result ANOVA comes out to be the best method. The application
of correct MSA is highly required which ultimately results in increased organizations’ performance.
The study is one of its type and will motivate the researchers and industrialists to use and
explore the new and efficient ways of MSA.
关键词：MSA;
Automotive Industry Action;
Group (AIAG);
Wheeler’s Method;
ANOVA;
Fuzzy TOPSIS
