摘要：In Malaysia, there has been an argument that the Knowledge Management (KM) practice especially
in construction industry has not been commensurable with its status as a developing country.
Hence, an initiative that aims to appraise the KM practice amongst consultant firms working in
industry of construction in Malaysia becomes the focal point of this study. This aim is achieved by
fulfilling its objectives of delving into the understanding of consultant firms on KM practices and
exploring the critical success factors (CSFs) of KM implementation in Malaysia. In this paper, the
data is studied on a number of statistical analysis tools, namely descriptive analysis, reliability
analysis and relative important index (RII). The results obtained from the questionnaire survey
clearly showed that most respondents made a claim that KM enhances the decision making in the
organization and KM spurs innovations. Few respondents disagreed with the components of KM
practices, indicating that these respondents may not be well aware of the importance of KM. About
the top ranking of CSFs for KM practices implementation, it is found that “continuous organization
support”, “leadership demonstration by senior staff/management”, “knowledge and sharing culture”,
“execution of plan”, and “continuous learning” make the top five factors very vital to the
effective execution of KM by the consultant firms in the construction industry.
