摘要：It is a commonly visible scenario in todays’ market, especially in small and medium sized enterprises
(SMEs), where the focus is on quantity rather than quality. This paper explains the common
high rejection problem of a SME and how the productivity levels were enhanced after the successful
implementation of Six-Sigma DMAIC methodology. Once the project completion industry was
able to acquire many tangible and intangible benefits, this paper offers a systematic step by step
illustration of DMAIC methodology to help the other firms start similar productivity improvement
initiatives.
