期刊名称：Asia Pacific Journal of Multidisciplinary Research
印刷版ISSN：2350-7756
电子版ISSN：2350-8442
出版年度：2019
卷号：7
期号：3
页码：111-121
出版社：Lyceum of the Philippines University - Batangas
摘要：The purpose of the study is to identify trends and issues of selected hotels and its impact to
the influx of tourist in Batangas, Philippines. More specifically, it answers the following objectives: to
describe the profile of the hotel in terms of years in operation, number of employees and average number
of tourists per year; to identify the trends and issues being faced by managers and hotel staffs of selected
hotels in terms of marketing, human resources, logistics/ operations and consumer affairs; to determine if
there is a significant difference on the perceived trends and issues on selected hotels when grouped
according to hotel profile variables; finally, the study attempts to determine the significant predictor of the
influx of tourists. The researcher used descriptive method which focuses at present condition in the purpose
to find new truth. This was used by the researcher to determine the trends and issues of hotel industry and
its impact to the influx of tourist. The researcher was able to identify that issue on human resource
significantly predicts the influx of tourists. The trends and issues are significantly influenced by the number
of years and average number of tourists per year. Based from the results it was found out that trends in
logistics/ operations and issues on logistics/ operations and consumer affairs/ safety and security has an
impact to the influx of tourists in Batangas province.
