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  • 标题:The Impact of Information Technology on Information System Effectiveness in Jordanian Telecommunication Companies
  • 本地全文:下载
  • 作者:Majd Al-Hawamdeh ; Shaker Alkshali
  • 期刊名称:Computer and Information Science
  • 印刷版ISSN:1913-8989
  • 电子版ISSN:1913-8997
  • 出版年度:2020
  • 卷号:13
  • 期号:1
  • 页码:90-98
  • DOI:10.5539/cis.v13n1p90
  • 出版社:Canadian Center of Science and Education
  • 摘要:This study aimed to test the impact of information technology on Information systems effectiveness in Jordanian Telecom Companies. The study adopted a five-dimensional scale to measure information technology (people, hardware, software, databases, and networks), while the information systems' effectiveness was measured through four dimensions: end-user satisfaction, system usage, system security and suitability of the system for management levels. To achieve study aims, a descriptive-analytical method was used. The study was conducted on a sample of (152) managers working in these companies. This study found that there is a high-level average for information technology dimensions and Information Systems effectiveness dimensions. Also, the results showed a significant impact of information technology dimensions (people, software, databases, and networks) except hardware on effectiveness information systems. It was also evident that there a significant impact of information technology on Information systems effectiveness dimensions (end-user satisfaction, system usage, system security and suitability of the system for management levels).
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