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  • 标题:THE MEDIATING EFFECT OF PROACTIVE MARKET ORIENTATION CAPABILITY IN ENTREPRENEURIAL ORIENTATION AND SERVICE INNOVATION
  • 本地全文:下载
  • 作者:KAREN RAPHAELE CANTALEANO ; GRAZIELA PERRETTO RODRIGUES ; TOMAS SPARANO MARTINS
  • 期刊名称:RAM. Revista de Administração Mackenzie
  • 印刷版ISSN:1518-6776
  • 电子版ISSN:1678-6971
  • 出版年度:2018
  • 卷号:19
  • 期号:1
  • DOI:10.1590/1678-6971/eRAMR180038
  • 出版社:Universidade Presbiteriana Mackenzie
  • 摘要:Purpose: The purpose of this article is to verify the mediating effect of a proactive market orientation capability in the relationship between entrepreneurial orientation (EO) and service innovation in micro and small companies in the food-away from home sector. We analyzed the mediating effect of a marketing capability (proactive market capability) because, according to Morgan et al. (2009), a capability is an ability developed from a strategic orientation, and capabilities and orientations together contribute to organizational performance.Originality/Value: The article verifies the mediating effect of a specific marketing capability, the proactive market orientation (PMO) in the proposed relationship. Most studies on market orientation (OM) treat the construct as a business strategic orientation, but few studies investigate market orientation based on the perspective of dynamic capabilities (Hou, 2008).Design/methodology/approach: A quantitative survey was carried out using a non-probabilistic sampling technique for convenience with 168 establishments. The research was carried out in micro and small companies of the food-way from home sector of Curitiba PR, and the respondents were the managers and owners of the establishments.Findings: The results indicate the existence of the mediating effect of PMO in the relationship between EO and service innovation.
  • 关键词:Entrepreneurial orientation; Proactive market orientation capability; Marketing capability; Service innovation; Micro and small business.
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