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文章基本信息

  • 标题:Developing an Instrument to Measure the Adoption of Mobile Services
  • 本地全文:下载
  • 作者:Shang Gao ; John Krogstie ; Keng Siau
  • 期刊名称:Mobile Information Systems
  • 印刷版ISSN:1574-017X
  • 出版年度:2011
  • 卷号:7
  • 期号:1
  • 页码:45-67
  • DOI:10.1155/2011/831018
  • 出版社:Hindawi Publishing Corporation
  • 摘要:

    Currently, there is no standard instrument for measuring user adoption of mobile services. Based on the mobile service acceptance model, this paper reports on the development of a survey instrument designed to measure user perception on mobile services acceptance. A survey instrument was developed by using some existing scales from prior instruments and by creating additional items which might appear to fit the construct definitions. In addition, a pilot study was conducted by distributing the survey to 25 users of a mobile service called Mobile Student Information Systems. As a result, a survey instrument containing 22 items were retained. Furthermore, the results showed that the reliabilities of all the scales in the survey instrument were above the target acceptance level.

  • 关键词:Survey instrument; trust; context; mobile service; mobile services acceptance model; measurement
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