期刊名称：Eurasia Journal of Mathematics, Science & Technology Education
印刷版ISSN：1305-8223
电子版ISSN：1305-8223
出版年度：2018
卷号：14
期号：6
页码：2419-2425
DOI：10.29333/ejmste/89499
出版社：Pamukkale Univ Dept Sci Education
摘要：Along with the evolution of information technology, libraries have become network
libraries and virtual libraries, and major technological revolution has changed the
management and service of libraries. When providing users with information service, a
library should apply statistical education to accurately analyze user needs and habits,
enhance the library by designing diverse information service functions, and provide
users with an information integration platform. In addition to more convenience for
users utilizing library resources, the practice of statistical education would optimize the
management process of a library. Aiming at librarians and users of Shanghai university
of medicine and health sciences library, the membership database is applied to collect
big data. With online questionnaire, total 500 copies of questionnaire are distributed
and 387 valid copies are retrieved, with the retrieval rate 77%. The research results show
significantly positive effects of 1.statistical education on innovative service, 2.innovative
service on relationship quality, and 3.statistical education on relationship quality.
Finally, suggestions, according to the results, are proposed, expecting to have libraries
constantly create innovative management and service, facilitate users in the utilization
of library resources, and integrate systems for optimizing the library management
process.
关键词：statistical education; big data; university library; innovative service of library;
relationship quality
