摘要：Many facets of the concept of “organizational learning” and many ideas about it have been debated
in the literature. One of the issues raised is whether organizational learning necessarily needs to
encompass changes at both cognitive and behavioural levels in an organization or if one of these two
types of changes is enough. The issue is even more complicated because changes in behaviour could
be also related to adaptation and not learning. There is also the question if learning has really
occurred if there is no change in behaviour, but only in cognition. Also, are organizational learning
and changes in cognition or behaviour always beneficial for an organization? Therefore, the paper
explores and expresses our position in the matter of the cognitive and behavioural dilemma regarding
organizational learning. We are approaching these issues, as well as presenting some implications
in the case of higher education institutions.
