摘要：This study aims to explore the challenges to use open government data (OGD) among
citizens . To meet the objective of the study, it used a systematic review by reviewing
the published literature and followed Preferred reporting items for systematic review
and meta-analysis protocols (PRISMA-P) guidelines. The study identified the
challenges affecting the citizens’ satisfaction to use OGD including technological
skills, retrieval of data, usability, quality of data, timelines, and accuracy. The OGD
also lacks in standardization, the relationship between citizens and government, and
awareness to use this data.
This study will fill the knowledge gap by identifying the barriers in using OGD. It
may help to increase awareness towards the OGD portals among policymakers and
practitioners and they should consider the underlying barriers in reusing the data.
关键词：Open government data (OGD); Citizens’ use; Open data;barriers; Open
data portals; OGD;Factors
