摘要：Background and Study Aim: Comparing the differences in the police knowledge acquisition process in various stages of the professional
career of police officers serves as feedback for police training centers. The pilot study points out whether
the training in conflict resolution is sufficient or not, then, how the policemen themselves feel when dealing
with conflict situations and, last but not least, how they assess their professional performance or how they
approach the citizens. The aim of the study is the knowledge about the differences between the levels of perception
of conflict situations in newcomers to the basic training and freshly graduated police officers after
having undergone the training.
Material and Methods: For data collection, the author of the study used the Questionnaire Solution of Conflict Situations and
Circumstances of Assaults (SoCon). The quantitative data were analysed on the basis of the descriptive statistics
and t-test method. The research samples were the policemen of the Czech Republic (n = 140).
Results: The policemen after graduation rather agree that it is easy to respond to verbal conflict and that they are quite
confident in solving it. The policemen do not know whether it is easy for them to react to physical conflict and
whether they feel confident in its solution. They rather disagree that they are psyche burdened by conflict situations
at work and do not know whether they are qualified and competent to the police work. They rather
agree that they are kind, trustworthy, reliable, willing, receptive, accessible, fair, professional, honest and fair.
Conclusions: Most areas have remained unchanged, yet the research has pointed out to some differences that could affect
police officers in their dealing with conflicts. Perceptions of verbal and physical aggression differ from one case
to another. This fact points to the need of addressing these differences while mapping physical confrontations.
