期刊名称：International Journal of Advanced Computer Science and Applications(IJACSA)
印刷版ISSN：2158-107X
电子版ISSN：2156-5570
出版年度：2019
卷号：10
期号：9
页码：69-75
出版社：Science and Information Society (SAI)
摘要：Most of the organization uses information system
to manage the information and provide better decision making in
order to deliver high quality services. Due to that the information
system must be reliable and fulfill the quality aspect in order to
accommodate organization’s need. However, some of the
information system still facing problems such as slow response
time, problem with accessibility and compatibility issues between
hardware and software. These problems will affect the
acceptance and usage of the information system especially for
non-computing users. Therefore, this study was aimed to
investigate the factors that significantly contribute to the quality
of software for information system. A survey was carried out by
distributing a set of questionnaires to 174 respondents who are
involved in development of software for information system. The
data was analyzed using Rasch Measurement Model since it
provides reliability of respondents and instruments. The result
indicates that 30 factors had significantly contributed to the
quality of software for information system and of these, six
factors are under functionality, five for reliability, ten for
usability, five for efficiency, two for compatibility and two for
security. It is hoped that by identifying these factors, system
developers can seriously consider of enhancing the quality of
software for information system projects. In future, these factors
can be used to develop an evaluation tool or metrix for quality
aspects of software for information system projects.
关键词：Information system; quality of software; Rasch
measurement model; evaluation; factors
