期刊名称：International Journal of Advanced Computer Science and Applications(IJACSA)
印刷版ISSN：2158-107X
电子版ISSN：2156-5570
出版年度：2019
卷号：10
期号：12
页码：226-233
出版社：Science and Information Society (SAI)
摘要：With the growing demand for telecommunications
services, the number of calls to telecommunications companies
related to issues of using services, setting up and maintaining
equipment, as well as resolving possible problems arising in the
process of using services is also growing. From the point of view
of system analysis, the problem is the mismatch between the
existing and the required (target) state of the system for a given
state of the environment at the moment in time. Based on this
definition, we consider the problem of the subscriber of the
cellular network a mismatch between the existing and the
required state of the cellular network in this state of the
environment at the moment in time. The state of the cellular
network is characterized by the functioning of all devices, the
proposed range of services. A short time for analyzing problem
situations and making decisions, a large amount of information
characterizing the current situation, the difficulty of solving
poorly formalized and poorly structured tasks in the absence of
complete and reliable information about the state of the cellular
communication network and the functioning of its elements lead
to a mismatch of human capabilities to effectively solve these
problems. In this regard, the development and implementation of
a precedent based neural network expert system for solving the
problems of subscribers of a cellular communication network is
an urgent scientific and technical task.
关键词：Neural network expert system; telecommunications
companies; system analysis; cellular network; structured tasks;
reliable information; human capabilities; telecommunications
services
