摘要：The purpose of the article is to assess the quality of
management of sports clubs for the disabled applying the
Common Assessment Framework (CAF). The Common
Assessment Framework (CAF) is a quality self-assessment tool,
which allows: 1) to introduce the principles of total quality
management to the public administration and to gradually get
acquainted with them; 2) to encourage organisations of the
public sector to carry out self-assessment for better
understanding of themselves and agreeing on the activities for
improvement; 3) to integrate a variety of quality management
models; 4) to facilitate the comparative analysis of the activities
of the public sector organisation. Based on the Common
Assessment Framework (CAF), a quantitative study was carried
out. This research used the method of simple random
sampling, i.e. every sports club in Lithuania has an equal chance
of being selected. The sample size was 45 sports clubs in
Lithuania. The findings of the qualitative aspects of
management of sports clubs for the disabled show the need for
more efficient management of financial resources, increase in
service uniqueness and adaptability in terms of investment,
much greater individualization of work with the disabled,
development of partnerships with other organisations when
implementing joint projects, openness to ideas, pursuit for
recognition, since the provided services have an impact on the
quality of life of the disabled; they acquire healthy lifestyle skills,
social skills, manage to be initiative and creative, are able to
ensure higher quality of communication and cooperation.
关键词：total quality management principles; sports clubs for
the disabled; management quality; Common Assessment
Framework (CAF);
