摘要：E-learning is the rising phenomenon of delivering education to far off areas through the use
of internet technology. This study was carried out on e-learning institutes of Pakistan to find out the
influence of critical factors has on students’ satisfaction? This research conducted by utilizing thirteen
predictor variables under six dimensions (students’, teachers,’ technology, design, environmental and
course) and their effect on criterion variable (Perceived e-learner satisfaction) — the data collected
through a self-administered questionnaire. An aggregate of 250 questionnaires distributed among the
students of e-learning institutes of Pakistan. The internal reliability of collected data checked through
Cronbach alpha, and multiple regression analysis was utilized to test the hypotheses. The findings
confirm that critical factors do influence on learners’ satisfaction in e-learning institutes of Pakistan as
the outcomes of the research demonstrate that eleven out of thirteen predictor variables had a significant
impact on the criterion variable perceived e-learner satisfaction. The discoveries of current research
would help the e-learning institutes of Pakistan in improving the standard of education and in launching
new associated programs because, at the moment, they are offering minimal degree programs in the elearning
environment.
关键词：e;learning; e;learning management; Environment; System design; Pakistan
