摘要：The 21st century is the age for knowledge workers, when knowledge management
is the major business issue. It becomes the major issue for an enterprise maximizing
the knowledge value with eff ective knowledge management. A hi-tech industry has
to learn various types of regulations and understand administrative procedure of
relevant regulations to present the knowledge. For this reason, a hi-tech industry
requires highly professional knowledge and skills as well as strict and careful
professional attitudes. The professional competence of employees in hi-tech
industries is the combination of knowledge, skills, and experience and requires
long-term accumulation through organizational learning that it is the most precious
resource of a hi-tech industry to create work value and provide quality service. In
this case, a hi-tech industry, with professional knowledge as the capital, applying
knowledge management to eff ectively manage knowledge reveals signifi cant
meanings. By discussing domestic and international literatures, theories of
knowledge management are studied in-depth to conclude the eff ect of knowledge
management on professional competence and organizational performance.
Employees of hi-tech industries in Shanghai are preceded the questionnaire survey
in this study, and the retrieved questionnaire data are proceeded statistical analyses
for the conclusion and suggestions.
关键词：knowledge management; professional competence; organizational
performance; hi;tech industry
