摘要：The advance of medical technology and the enhancement of national life
expectancy in past years result in increasing solitary elders and weakening care
function of family due to aging, low birth rate, and family structure change. Aiming
at the elderly, the provision of telehealth care service has become primary. The
development of personal health management systems for seniors is also gradually
emphasized. The combination of health care with web-based artifi cial intelligence
and information technology could eff ectively enhance the quality of telecare and
save medical resources for reasonable distribution and full application to enhance
the eff ective self-health management of seniors, reduce the outpatient visits, and
save the outpatient time as well as avoid the expenditure for medical resources.
Aiming at seniors and people who have to take care of seniors in Shanghai
for the questionnaire survey, total 500 copies of questionnaire are distributed,
and 357 valid copies are retrieved, with the retrieval rate 71%. The research
results are concluded as below: (1). “Information quality” is the most emphasized
dimension, followed by “management service” and “system quality”; (2). Top 5
indicators, among 14 evaluation indicators, are sequenced timeliness, notifi cation
of abnormality, reaction time, correctness, and monitoring operation. Finally,
suggestions are proposed according to the results, expecting to enhance the selfhealth
management ability of seniors and have them acquire sound health care.
关键词：artifi cial intelligence; senior; health care system; critical factor;
social economy; social support;
