摘要：The main purpose of this study is to investigate the impact of training and
development programs on Asbank employees. This study is based on a face-toface
questionnaire conducted in April 2018, with 170 employees of Asbank. 97
employees which are 57% of the population respond to the questionnaire. Gullu’s
(2016) scale which is adapted from Kirkpatrick’s model has been used to perceive
employee training eff ectiveness. According to this scale, this questionnaire consists
of three parts First part of the questionnaire gathers information about demographic
features and second part collects part collects information on the status of employee
participation in training and development programs. The last part measures the
employees’ participation in training and in the last part measure the employees’
perception of eff ectiveness on training and development in Asbank which consists
of twenty-four questions. According to the study results, there was no strong eff ect
in terms of 4 levels. Respondents have a positive eff ect on education, even though
partially, and although the learning objectives were partially achieved, this did not
aff ect the behaviour and performance of employees.
关键词：training and development; banking sector; profi tability; Northern
Cyprus; employee satisfaction; learning
